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An Assessment Of Performance Feedback Transparency

Decent Essays

In the article, “Praise in Public, Criticize in Private? An Assessment of Performance Feedback Transparency in a Classroom Setting,” authors Seevers, Rowe, and Skinner (2014) raise the question of whether a managerial practice to feedback would also work in the world of education. Vince Lombardi suggested that positive feedback should be delivered in public, while negative feedback should be handled in private. However, as educators, most feedback, positive or negative, should be given in a private setting. The article makes references to the Family Educational Rights and Privacy Act (FERPA). FERPA requires educators to deliver feedback as it relates to performance in a private manner. Most sales management follows the Lombardi method when delivering feedback. Seevers et al. (2014), runs a study of 192 undergraduate students at Midwestern University to test several hypotheses. It is important to note that the study only focused on feedback as it related to grades. They predicted that student motivation would be lower once the student received positive feedback versus negative feedback. They also predicted that students would perceive greater equality (level of fairness) and satisfaction when receiving positive feedback versus negative feedback. Finally, Seevers et al. (2014) hypothesized that public feedback would increase student motivation and decrease student perception of fairness following the instructor giving either positive or negative feedback. In a

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