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Analysis Of Amana Takaful PLC

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To : Head of Digital Marketing
From: Executive – Digital Marketing
Date: 30th November 2016
The following report contains a pile up of an analysis of key areas of the digital marketing environment carried out for Amana Takaful PLC. The derivation of the analysis will provide key strategic options for online customer acquisition through email marketing and display advertising.
3.1 Analysis of the external digital marketing environment of Amana Takaful PLC
Bayerl et al, (2013) states that technology is an important driver of organizational change and often strategically used to facilitate adaptations in organizational processes and cultures. To add on, fellow futurist, Ray Kurzweil said that the reality of information technology is that it progresses exponentially (Baer, 2015). In …show more content…

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Table 3.1 PEST Analysis of Amana Takaful created by author
3.1.1 TOWS Analysis for Amana Takaful PLC Opportunities Threats

O1. Government’s strategies to improve technological literacy
O2. Increased budget allocation for telecommunication and digital infrastructure
O3. 9% increase in the number of internet users in SL and growing middle class
O4. Development of ERP software, online transaction protocol and payment options
05.Rise in number of debit and credit card users
O6. Emergence of electronic cash payments (star points etc.)
O7.Putitng in place a strong call to action process T1. Highly volatile industry
T2. Increase of tax imposed on mobile& internet
T3. customer web portals developed by other insurers
T4. Disruption of how customers want service supplied
T5. Peer-to-peer insurance services
T6. Managing risk exposure on cyber insurance
T7. Dependency on online review for product choice
T8. Strong digital presence of immediate competitors
Strengths S-O Strategy S-T Strategy
S1. User friendly website with easy

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