Analysis Of The Canadian Bank Oligopoly

TD Bank is driving a new national strategy to deepen relationships and earn the honour of serving Aborginal people and their businesses. The reason for this strategy is because Aborginal financial needs are increasing in their diversity and their sophistication. First Nation, Metis and Unuit governments organizations plus thousands of businesses are playing an important role in Canadian economy. TD wants to support these communities in their economic growth, ambitions and dreams.

The Royal Bank of Canada experienced some fundamental managerial errors in May 2003. It was reported as a major “glitch” that had been caused by wrong configuration during the installation process. A simple problem had severely affected the lives of millions of people. In this essay I will discuss the security and control problems such as the simultaneous upgrade of both the main and back-up systems. This will lead into the strategies management could have used to prevent these problems happening in the first place and what they can do differently in future. I will also explain how management neglected the public relations side of the issue which had customers questioning the reliability and stability of Royal Bank of Canada ultimately

Throughout history the Canadian and American banking systems have always taken separate approaches to the financial sector. There are many factors that influence the differences between the banking systems, some of which including their banking regulations, customer base and the chosen style of banking. All the factors presented have influenced the results of the banking sectors in both countries. Both systems have pros and cons, however the argument presented will reflect and support the benefits and success of the Canadian banking system and its ability to support the Canadian economy throughout the country’s history.

From an operational viewpoint, banks are trying to incorporate technology in their product offerings, such as advanced banking and financial-related mobile applications. Innovations are made with the assistance of learnings from customer information and data analysis, which are an essential part of analytical CRM. The strategic view also suggests that banks are building a social presence on online platforms to enhance customer engagement and build a long-term relationships with their customers. The above approaches can clearly be identified when looking at CBA and NAB customer relationship management strategies. With its high-tech ATMS and state-of-the-art Commonwealth mobile app, CBA has full product leadership in the market, enabling them to have a competitive advantage when attracting new prospects or customer retention. On the other hand, NAB use customer intimacy as their core CRM strategy, cutting their product offerings in half and make consumers more centrally focused. They are very responsive in customers' needs and wants; and is the leading brand when it comes to customer

The cinema industry in Canada is an oligopoly with only a few firms producing most or all of the output. In an oligopoly, it is important for companies to closely watch the competition for new technologies, pricing, production, product changes and innovations, and other developments (Althouse, Allan, & Hartt, 2017, p. 38). Two companies in the Canadian industry combine to have 99% of the market share, with Cineplex having 78% and Landmark Entertainment having 21% (Dule, n.d.). Cineplex has 162 operating movie theatres in Canada compared to the 71 theatres of their direct competitor Landmark Entertainment (Dule, n.d.). Cineplex’s strength in the market limits the number of companies within the industry, and therefore entry can be difficult with the “already established relationship between Cineplex and most film producers” (Dule, n.d.). Competition in the cinema industry depends on comfortable seating, overall theatre quality, good

The financial industry in Canada is considered to be really stable and highly ranked globally. During the financial

Although, Canada is a close neighbor of the US, its economy did not seem be much affected by the recent 2008 global crisis. For explanation, we need to take a look at Canada’s banking system and regulations. Bordo, Redish, and Rockoff explain that despite of the fact that both countries started out as colonies of Great Britain, their banking systems evolved differently. For example, Canada banking system was created as a system of large financial institutions that evolved into oligopoly due to the entry restrictions, whereas the US banking system was fragmented and fragile. Further, the Canadian banking system had absorbed the mortgage market, investment banking, and was tightly regulated by one overarching regulator. However, the US

The Royal Bank of Canada (RBC) was founded in Halifax, Nova Scotia in 1864, and started its expansion into the Maritime Provinces in the 1970s. Today, RBC is Canada’s largest financial institution by market capitalization and total assets . RBC competes globally among the largest banks in the world with over fifteen million clients in forty-six countries worldwide. Although the majority of RBC’s revenues are produced in Canada (64%), a bit over a third are in the U.S (18%), and internationally (18%) , (See Exhibit 1).

RBC is one of the 5 top competing banks in Canadian financial market. The 5 top banks: RBC, TD, BMO, CIBC and Scotia bank. The financial industry is highly determined by these top 5 banks making 85% of the total market. The strongest position to compete with RBC belongs to Toronto Dominion bank, TD. TD was the only bank that was able to grow its market share from 26% to 33% between 2000 and 2011. TD has achieved this growth due to aggressive approach to enhance customer service. However, RBC remains competitive and successful by utilizing profitable and market-friendly strategies. The bank offers is the most attractive interest rates in Canada for saving accounts, the bank offers net-worth specific services for clients, designed to provide

The change and advancement in technology are a significant factor in the banking business. Technology has led to tremendous improvements in this industry. Since the commencement of this millennium, people have shown great love for their mobile phones (Ozaki 1992). It necessitated the invention of mobile applications (APPs). From the introduction of the mobile banking, APP people rarely go to the banks. All their transactions get done simply by the stroke of a finger. Businesses face a challenge of adapting to changes in the technology sector. Mobile banking either through actual investing or any other means is on the rise.

Canada’s Banking Industry is the section I used and think is useful for my essay because it explains the banking industry very well. This section provides a mass variety of information about the industry, some of which were not talked about in my other references. This is a reliable source because it is the textbook I use for my International Business class. Lorie Guest has also written, The World of Business: A Canadian Profile. Along with writing business textbooks, she is also a high school business teacher in Waterloo, Ontario.

1. At the start of the 21st century, RBC was Canada’s leading bank and largest bank in terms of assets and market capitalization. It was a full-service bank with five main lines of business: personal and commercial banking, insurance, wealth management, corporate / investment banking, and transaction processing. The commercial bank of RBC (Royal Bank) accounted for nearly 50% of the company’s net income and had an extensive delivery network with branches, Automated Banking Machines (ABM’s), point of sale terminals, mobile sales staff, and 1.4 million online banking customers and 2 million phone customers. The bank also had an extremely strong international network.

The Royal Bank of Canada was founded in 1869; Royal Bank was Canada’s largest financial institution with assets of Canadian$245 billion in September 1997. Royal bank was ranked first or second among Canadian financial institutions in earnings, market capitalization, and in virtually every financial service it delivered. The bank had 10 million personnel, businesses, government, and financial institution clients that were serviced through one of the world’s largest delivery networks. This network included more than 1,600 branches and over 4,000 automated banking machines. In Canada it was selected as number one among all companies regardless of industry in the categories of “Leader in Investment Value,” “Leader in Responsibility” (which measured equality and charity), and “Leader in Financial Performance.” Royal Bank operates to date in over 30 countries and has over 100 delivery units. The bank was strongly represented in the major international financial centers of the world, including New York, London, Frankfurt, Tokyo, Hong Kong, and Singapore. Royal Bank was located through Latin America and Europe. Business clients were offered services in corporate banking, trade financing, treasury services, and

Australia has a strong, profitable, sophisticated and well regulated banking sector which is welcoming of new entrants and increasingly engaged in regional and global markets.

In 1996, Citibank was an emergent banking institution attempting to increase its market share in the competitive Los Angeles area. In order to do so, the bank’s strategy was to focus slightly less on their financial growth, and much more on providing “a high level of service to its customers”. Management viewed this paradigm shift as “critical to the long term success of the franchise”.