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Applications And Impacts On Hospitality Essay

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Applications and Impacts on Hospitality Traditionally, hotel staff has always been tied down to their desktops, not that they had much of a choice, any information related to guest is only available in the PMS running on desktops and staff must access this PMS for every single guest related information or operation. Cloud has changed this and now staff can move around hotel servicing guests, they can walk up to the hotel door to welcome guest and complete a checking while accompanying the guest to his room. Any mobile device can be used to access reservation, capture guest photograph and take signature via the touchscreen of the mobile device. Cloud and SaaS has changed this and now even a small five room Bed and Breakfast can use this technology without spending any serious dollars. Cloud and SaaS can sound quiet confusing to a small property owner, who only wants to just manage his business with least amount of investment and without getting into technology minefield, vendors too are not making this any easier. Now to simplify the cloud computing, a service providing company takes over complete asset management, hotel does not need to go through pain of buying or setting anything up, and only needs to subscribe to a cloud based hotel management system, and start using the system under expected instructions, like renting a car, completing paper work, crank the engine and drive off. So the cloud systems manage complete hardware, software, database. It also manage

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