preview

Assessment Tool BSBINM501A Manage An In

Decent Essays

BSBINM501A Manage an Information or Knowledge Management System:
Case Study
Margaret House, CEO of Bounce fitness and the Board of Directors are keen to have the four Centres registered with fitness Australia (www.fitness.org.au). They feel that standards required to be met as a registered fitness centres would not only ensure the credibility of the organization in the eyes of the public but provide goals for the Centre Managers and Teams.
Registration will require meeting the code of conduct for the state in which each Centre is located and ensuring that all trainers meet, or immediately undertake training to meet, certain standards, and information about the registration can be obtained by going to the Fitness Australia website and …show more content…

The following activity has been designed for all learners to complete.
Task 2
2.1 Why is it important to research stakeholder requirements for an information or knowledge management system? Give examples of how you might collect information from internal and external stakeholders.
2.2 Consider a system that provides information to external stakeholders; for example, allowing suppliers to provide quote information or customers to make purchases.
2.3 Describe the main objectives of this system.
2.4 Develop a strategy for training the external users of this system. Include information about the method of training, how it will be contextualised for the external users and what resources may be required.
2.5 How would you assess success of the training activity?
2.6 Describe how you would promote the system to the external users.
2.7 Describe how you would protect the system integrity while providing access to external users.
2.8 Suggest strategies for resolving the following information management system problems:
2.9 You want to summarise sales information by customer type but the report does not exist in the customer management system.
3.0 Your computer is crashing regularly, causing you to lose data.
3.1 Select a component of an information or knowledge management system that you are familiar with. Describe the strengths and weaknesses of that system.
3.2 Describe SWOT analysis. Give examples of how it may be used to measure the

Get Access