Btec Unit 26 P1,P2,P3,P4

A locksmith is someone who can repair and make locks. There are a number of instances where a person will need a locksmith. One of the main reasons that people contact a locksmith is because they get locked out of their vehicle or home. Most people's first instinct is to panic when they get locked out of their vehicle or home.

j.Explain and justify which of these your business may use when marketing their product or service (one of the businesses products/services you have explained within task d).

The purpose of the information to be communicated was to introduce myself and explain the reason for my call, then I ask the customer for their correct email address in order to get their council tax bill sent to

M1 Discuss the role of energy and what we need energy for in the body Energy is the fuel for the body internal functions, builds, repairs and maintains cells and body tissues and also supports the external activities that allow you to interact with the physical world. The most important nutrient in the body is water this helps facilitate which is the chemical reactions that produce energy from food. Energy is used for many things in our body like moving our body parts, talking, walking, carry things all other things we do which is made possible by the energy. If we didn’t have energy in our bodies, we would be useless by useless I mean we won’t be able to do anything like being able to move we also wouldn’t be able to communicate if we didn’t have energy in the body we would just not survive. We need energy to extract oxygen in the area’s in the body and to diffuse it into the bloodstream.

When you call someone and they are not there, you have to leave a message on their voice mail. Remember to state your name, your company, and what the phone call is regarding. Then leave your phone number even though you think they have it.

Between 5:30- 6:48 too much dead air since the client's work emails were not working Krista could have foreshadowed to the client by saying "let me know once your emails are coming through" or could have tried to troubleshoot with the client by asking her to log out of the email account and log back in." This would help to keep the call on track.

SWI will communicate with other local social services organzations to try and get them to provide funding for the housing of the homeless children of Killeen TX.

Firstly, we’re going to talk a little bit about how we are going to move forward in recruitment at London Nursing Home all our activities will be directed towards locating potential employees, we will be looking at the attraction of applications from suitable applicants then we will be analysing the qualifications of applicants deciding upon those who show the most potential.

Cell differentiation- All cells contain the same genes. Cell differentiation is the development of cells that become specialised for different functions. Cells that aren’t specialised can advance into specialised cells, this process is called cell differentiation and this can be seen in different organisms. Specialised cells can only be one certain gene and although genes for other specialists are present they are switched off.

Please also remember the appropriate hold procedure. Upon the provider asking for a supervisor, you stated “O.K., one monument” and the call was places on hold for 2 mins. At 12:32 into the call , you refresh with the provider advising that you rcvd a voice mail then told the provider one moment then place her back on hold for more

Once on scene we made initial contact with Leslie TAPIA. We asked Leslie what the problem was and she said "there is no problem." We explained we were dispatched to the home for a disturbance and she said "I didn't call and no one else here did so we are good and you can leave." We asked where her father was at and she said he is already in bed.

The citations show that my interpretation for sense 1 is correct. The nominal KEYN can be used to describe a tool to open doors or containers or gates that have been locked and all the keys we have can be held together by a keychain and then we will have a bunch of keys, for instance front door key, room key and car keys. We can turn the key to start a vehicle or we can turn the key in the lock. KEYN in this sense carries the most common meaning, which is an instrument to lock or unlock something.

- Conclude the call properly. Nancy misses the opportunity to ask if the client had any other questions before concluding the call. It's important that we do this in order to help promote a one call

In most cases, we do not have enough staff to handle the load, which you see with the calls abandoned. However, we also checked NICE to see if we had any recordings during this timeframe, no short calls. In the past, if the agent did hang up on the customer, it records the call and we were able to address with the agent. But, when the calls are dropping, there are no recordings.

Once Megan left I continued to make my calls. I spent 8 hours my first day making calls. I got many answering machines and spoke to many people. With my limited information provided by the script this experience taught me a lot.