OUR LADY OF FATIMA UNIVERSITY
ANTIPOLO CAMPUS
A BUSINESS
CASE STUDY
AT&T PROJECT
MANAGEMENT CENTER OF EXCELLENCE
Communications Leader Promotes Project Management Leadership
Submitted to:
Dr, Marmelo V. Abante - CCS Dept. Head / Project Management Professor -
Submitted by:
Brioso, John Oliver P.
- Student -
AT&T PROJECT
MANAGEMENT CENTER OF EXCELLENCE
Communications Leader Promotes Project Management Leadership
INTRODUCTION
As a world leader in communication technology, AT&T connects people from all around the globe. Just as consumers and businesses rely on AT&T services to stay connected, AT&T relies on internal resources, in particular project and program managers, to remain a best in-class service provider.
BACKGROUND
AT&T
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Within the community, there are various business units all of which have different needs and concentrations. Additionally, not only was the PMCOE tasked to support a large number of AT&T project managers, they had to also understand which services were most important to them.
Finally, effective and efficient communication would be a key element for the success of the PMCOE; however with such a sizeable and worldwide PM population, the PMCOE would have to determine how to best share valuable information on a large scale. Without appropriate communication, the PMCOE risked going unrecognized and not being used to its full potential.
CRITICAL ASSUMPTIONS AND CONSTRAINTS PROJECT ASSUMPTIONS The following assumptions were made in preparing the Project Plan:
• AT&T employees are willing to change business operations to take advantage of the functionality offered by the new mobile technology.
• Management will ensure that project team members are available as needed to complete project tasks and objectives.
• The Steering Committee will participate in the timely execution of the Project Plan (i.e., timely approval cycles and meeting when required).
• Failure to identify changes to draft deliverables within the time specified in the project timeline will result in project delays.
• Project team members will adhere to the Communications Plan.
• Mid and upper management will
This is to ensure that the necessary raw materials and physical resources are available at each stage, and that the workforce on site has the right skills for the scheduled work. The project management team will need to produce a series of planning documents that can be accessed throughout the project. Each member of the project management team must know their role and responsibilities, including which sections of the workforce they will be directly managing.
Willingness: Support associates, supply chain associates and other non-store associates can also be involved in the change process. For example, associates from the IT department can help create a more user friendly computer software, to make it easier for converted associate’s to
Team leadership can be very instrumental in the success of a project to ensure that the project stays on schedule, encouraging use of best practices, planning and scheduling activities, problem solving and helping to facilitate control. This is achieved through team dynamics, deliverables and meeting customer expectations. The utilization of a team based approach serves to improve performance and will ultimately increase the success of a project. Nick of CanGo has been assigned the Project Manager for
(c) The project team will manage the planning, design and implementation of the project within the community and will provide the needed support, education and training required. They will endeavor to show respect, understanding and consideration to the opinions and ideas expressed by the local community and organizations.
The will act as manager in the team by having the right to chastise team mates, have to contact companies for parts and services need to complete their mission, and make sure the time they finish their project allows them enough time to send their finished good.
As a world leader in communication technology, AT&T connects people from all around the globe. Just as consumers and businesses rely on AT&T services to stay connected, AT&T relies on internal resources, in particular project and program managers, to remain a best in-class service
“Originality is the essence of true scholarship. Creativity is the soul of the true scholar.”
AT&T is one of the prominent telecommunications companies in the world and is doing extremely well. As an example, AT&T provides to customers 4G LTE network, and people who utilized their services seem to be satisfied. AT&T has been around since October 5, 1983. Alexander Graham Bell was the founder.
In this paper, I, a student of University of Phoenix will explain and discuss project management. I will address three main points. I will first answer what is a project. Secondly, I will discuss what are the basic phases of the project lifecycle and their purpose. Finally, I will explain why it 's important for organizations to use project management to accomplish tasks.
It is important for team members to be consulted and kept informed of a projects progress and has feedback provided in regards to their own performance standards. By producing and actively involving project members in all aspects of the procedures and giving detailed feedback on their progress any issues can be resolved, good progress commended and they will know if they are completing the tasks adequate or may need assistance.
AT&T is a leader in telecommunication services, including cell phones, wireless, U-verse, digital TV, high speed internet, DSL, and home phone. AT&T currently employs over 280,000 people worldwide. AT&T is now ranked #7 on Fortune 500 list, where its main competitor, Verizon, is listed as #13. Headquartered in Dallas, Texas, AT&T Inc is the largest U.S. local and long distance phone service provider and second largest wireless service provider, with over 87.0 million wireless customers. AT&T was created in 2005 after SBC Communications acquired AT&T Corp.
I had mentioned before any technical aspect is channel thru the technical lead; and project management aspects should be channel thru the PM, part of the reason why you have PM.
Have you ever wondered how your phone company started out? Or the new innovations it has brought about? And maybe even how the business is run? Well, today I’m going to talk about AT&T’s history, the products it sells, the employee jobs and U-verse.
The project team is a team that provides new tasks and skill development. The key is keeping the work stimulating and involving. Individuals at this stage also need continued affirmation
AT&T Inc. is the largest provider of wireless telecommunication services in the united states of fixed telephone and the second largest of mobile telephones. This makes the company, a multinational telecommunication corporation in the USA.