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Bus & Admin Lv 2 Unit 3

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Section 1 – Understand the purpose of information technology in a business environment

1. In relation to your current business environment (or one that you are familiar with), identify at least two different types of information technology that may be used when completing work tasks.

Two types of information technology that may be used when completing work tasks from experience are: Word Processer and Spread sheets.

When I worked in Reception as a receptionist and a switchboard operator, I used a lot of word processing and spread sheets to perform tasks. The task that I used these types of information technology for the following:

Word Processing:

I used this type of information technology to type up cover letters, …show more content…

Also checking that the time, date and information requested is correct. For example if you are searching for information on a particular airline for a travel meeting event due in 3 weeks, then you have to make sure the details that you seek are correct and up to date and not old reviews and costs. The airline may have been used in the past which could have been a year or so ago where costs may have been cheaper, so up to date information is a must as the costs may be more and other airlines may now have better reviews and are more cost effective for the business.

Also pointing out objective should be made clear for the researcher so that the correct information is found in the first place instead of using more time to do the research again because of a wrong objective is stated. This can be based on a brief. The deadline is best for if there is more information needed to be researched so that there is time allowed for this to be done.

If the above is not done then this can result in businesses wasting money on the wrong thing and the gathering of wrong information can cause lack in customer service on their part resulting in poor quality decisions making the business look less efficient and less organised.

2. Identify the different ways of researching, organising and reporting information.

Below are some of the different ways of researching, organising and reporting information.

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