Case Study 2: Collaboration Systems at Isuzu Australia Limited
Strayer University
CIS109
Matthew Gonzalez Due Date February, 23 2015
Isuzu Australia Limited or IAL is a subsidiary of Isuzu Motors Limited in Japan and are responsible for all things Isuzu Trucks in Australia. The company needed a way to connect their entire dealer network and improve the speed and accuracy of their communications between headquarters and each dealer and other business partners
The Need for a new system.
Why did they need to update their system and how would they accomplish this in a timely and efficiently manor The reasoning behind getting this communication network up and running is the high priority
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A wiki is an application that allows users to edit and publish content in collaboration with other users. IAL uses their wiki for a central knowledge base, posting alerts and other information that is important for their customers.
Isuzu Australia Limited is a fully owned subsidiary of Isuzu Motors Limited (Japan), and is responsible for the marketing, distribution and support of Isuzu Trucks in Australia.
Business needs Isuzu Australia Limited (IAL) has a large national dealer network which is the driving force behind the business. The company needed a solution to improve the speed and accuracy of communications between head office and the dealerships as well as facilitate increased collaboration with business partners.
Solution IAL chose to implement IBM WebSphere® Portal linked to other collaboration tools including Lotus® Sametime®, Lotus Quickr™, Portal Document Manager (PDM) and Web
Benefits: Communications both internally and externally with dealers and partners have been radically improved. Information is now hosted centrally on a web-based portal, allowing all parties to access real time, up to date information at any time.
The portal and collaboration tools were rolled out to staff and 1000+ dealership staff, with access controlled by a complex security structure allowing the right people to see the right content at the right time. The systems were quickly adopted by the majority of users and today are used companywide. The implementation of the
Its old platform was based mainly around e-mail, which was unable to reach its largely mobile workforce and did not allow the company email service to connect with employee’s mobile phones. Their current platform which the companies uses is an Intranet portal to support worldwide collaboration and communication of corporate strategy which is provided by Microsoft® Online Services and Microsoft on-premises software. Another advantage of using this information for this decision
Application development: Having a real-time electronic interface with wholesalers created competitive advantages such as reducing cost.
With the use of remote access solution to balance the need for mobile access and user productivity is one way to keep corporate resources secure. The Portal app for iOS and Android devices simplifies secure mobile access to Riordan web applications that reside behind the access policy manager and Gateway. With the Portal applications, employees can access internal web pages and web applications fast. The Portal, along with customers’ existing Gateway, and access policy manager deployments, provides access to internal web applications such as Riordan intranet sites. This portal access provides a launch pad that IT department use to allow mobile access to precise web resources, without exposing full network access from unknown devices. Riordan employees can sync their e-mail, calendar, and contacts directly to the company Microsoft Exchange Server. This also permits IT department to award secure mobile access to web-based resources.
With the program, the risks shift to a win-win for the consumer, rather than buyer’s remorse. It removes the uncertainty component in the decision-making process.
Some companies try to implement new ideas and ways to increase efficiency and productivity in the workplace. This is a great idea for companies to increase the output of the product or service they are performing for the consumers. However, not everything goes so well when implementing new ideas. There are hardships that need to be overcome, the costs of implementing a new system can be overwhelming at first, and many others. I will describe to you some of the hardships of adding new groupware to a system that is already in place. Also have you ever wondered what a wiki does or what it could do
The findings in this research has opened my view on the proposed integration of psychology and primary care professional. The participants in the pilot study, although a small group, finds the integrating of psychology and primary care to be a beneficial to individuals with chronic diseases. It is evident no one profession in medicine should work alone. The collaboration/integration could have successful results. This collaboration could be deem a positive benefit to the world of science, assisting in the battling issues of physical and mental health issues. Therefore, it is of vital importance in my area of psychology to accept the integration process in working as a team, incorporating more inputs, validating theories, producing new
Beacon Software’s Dispatch Anywhere is the most advanced and comprehensive towing software ever developed. It is the ideal towing software for managing the modern professional towing company. It also is the only true ASP towing management software on the market today, which gives the performance of a local enterprise towing software, but the reliability and accessibility of an ASP (Smith, 2012). Professional tow operators no longer need to have expensive networks and pay professional administrators to maintain their local towing management system. With Beacon Software’s Dispatch Anywhere towing software, a wrecker operator needs only Internet connection and a PC to access his towing software from anywhere in the world (Smith, 2012). Dispatch
Before you initiate the import process, you must know what information and fees you must submit to the Australian Customs and Border Protection Service. Your freight will need this information, as well as the funds, to ship your new car.
Just recently, CNH Industrial and Navistar Inc. confirmed the appointment of Iveco to be the sole distributor of INTERNATIONAL® trucks in the country of Australia. This announcement then ends the rumors about which "International" would make its comeback to the said country, after Navistar unveiled the initial plans during the Brisbane Truck Show last year.
There are a few company in Australia that produce top notch transport hardware to withstand the unforgiving landscapes of the nation. All rumored organizations
Additionally Amdocs would like to highlight the possible solution synergies between Customer and its sister concern Customer Sister, that is already using Amdocs solution. This whitepaper briefly highlights the potential benefits that Customer and Customer Sister can achieve by using Amdocs CES solution.
General Motors East Africa (GMEA) located in Nairobi, Kenya assembles a wide range of Isuzu trucks and buses including the popular Isuzu N-Series versatile light commercial
Thomson (2003) explains that the manufacturing of motor vehicles is a global game. Thomson (2003) argues that Australia does not really have domestic businesses that manufacture motor vehicles as the three major car makers (GM Holden, Ford and Toyota) are all subsidiaries of foreign companies. However, this is not the case, GM Holden for example produces many cars a year in Australia for Australian consumers as well as engines for export.
The portals can provide quick, customized access to historical information containing in the company 's ERP system to facilitate reorders, research, invoicing history, buying trends, stored ship-to addresses and other critical customer intelligence. These portals also provide B2B companies with better tracking of customer behavior for segmentation purposes, generating sales leads, identifying changed buying habits and triggering timely marketing messages.
Ever since the beginning of the Internet, technology has presented itself as a valuable tool for enhancing collaborative efforts among organizations. In fact, the origins of the Internet came from the need to collaborate between research and development institutions and the military (Sutton, 2004). However, as the Internet continues to evolve, recent hardware and software innovations enable collaboration at an unprecedented level. This paper will explore an example solution that can resolve some of the current collaboration challenges for a U.S. Army organization, a cost-to-benefit analysis of implementing the technology, and some of the concerns that the organization must address before and after fielding the tool.