Case Study Of Airtel

Today's world competition is very strong in every kind of businesses. Every organisations must provide high quality products or services in order to survive, however their competitors also providing the same or comparable products or services. An important way to an organisation to get an edge over its competitors is to provide extra service to satisfy and delight their customers, which can retain them and also gain new customers. Therefore the achievement of customer satisfaction must be a major objective in all organisations.

As we know that Huawei currently expands its business worldwide. The complex international economic and political landscape may expose Huawei to particular risks in certain countries and regions such as economic and political instability, sovereign debt crises, and regulations on local business operations and so forth. Thus, one of the risks face by Huawei is political risk. Political risks in the domestic environments are due mainly to policy changes that bring to uncertainties of enterprises’ operations. For an example, the local government may show favorable responses to a particular project, a new government policy may suggest that the project should be dropped down due to the environmental issues especially when the project is related

| Satisfaction is a primary factor in this sector, but not as concerned with excellence in customer service as the commercial sector. Rather than selling products to make profit they offer services to the community. The quality of and access to an organisation is usually guided by working to customer service charters. Making sure the services offered are satisfactory and beneficial to the community at the right price must be balanced.

The organization has a broad range of business sectors that would be very difficult to imitate. This sets this sets them above and beyond competition.

Please explain how the South Carolina Governor's School for Science & Mathematics can enhance your child's education. You may provide any additional information that our selection committee should consider when evaluating your child's application to GSSM.

Verizon Wireless is utilizing many ways to create its current culture. By implementing a mandatory training program for executives, the process of cross-train along with problem solving, and solutions being presented to a board, has set the example for training on all levels (Freifeld, 2012). Verizon has dedicated a plan to choose top performing graduates and enroll them in an internship, which aids in the employment of intelligent and career centered employees who also care about customer service. This training along with employee recruitment meets both the role modeling, training, and coaching process along with the organizational goals and performance criteria. Verizon has developed steps to hire and train at a challenging level.

The churn rate is 2% per month. So for a year retention rate,r, will be = 1-(.02*12) = .76 or 76%

senses at input until it emerges as a behavioral response at output. The information we

Telstra Corporation Limited (known as Telstra) is Australia 's biggest and leading telecommunications and media organization operating since 1901, which creates and runs telecommunications systems and markets voice, mobile, web access, pay TV and other entertainment items and administrations. In Australia Telstra provide 16.9 million mobile services, 7.2 million fixed voice services and 3.3 million retail fixed broadband services and that’s why we have an global existence covering 22 countries, including China.

Vodafone Egypt Telecommunication Company is an Egyptian-based company specialized in offering voice and internet communication services which entered the Egyptian telecom market in 1998. Vodafone Egypt has developed over the years to become the top mobile operator in Egypt, the leading company in revenue share and the number one mobile operator in Egypt with the biggest customer base. Vodafone is proud to be at the service of more than 36.3 million customers, according to December 2011 records, providing the most developed technology for its customers, the greatest effective environment for its 6,500 employees and the powerful business responsibility plans for the community.

The motivation behind this report is to speak about structure of business sector division and how it is connected to functional business with estimating interest and better basic leadership and future planning that makes an approach to complete targets for an organization or a company.

invented the mobile phone, in 2012 at a price of $13 billion with a purchase

The Vodafone case study has given us a good overall view of the company and shown the companies good and bad points, whilst showing the mobile phone business as a whole and explaining the ups and downs of the industry.

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Bharti Tele-Ventures was incorporated on July 7, 1995 as a company with limited liability under the Companies Act, for promoting telecommunications services. Bharti Tele-Ventures received certificate for commencement of business on January 18, 1996. The Company was initially formed as a wholly-owned subsidiary of Bharti Telecom Limited.