Cereal Aisle Analysis
Professor Shirley McLaughlin
Consumer Behavior- Marketing 305
11.5.2013
1. Identify the store and the day and time you made your observation.
For this assignment I went to Randall’s, a local grocery store in my area, where I observed consumer behavior. Upon arrival at Randall’s I decided that I would observe consumers on the shopping on the wine isle and in the dairy section. I observed on man and one woman on the wine isle (they were not together) and one woman in the dairy section.
2. Analyze the behaviors you observed to determine how consumers progressed through the consumer behavior process while in different aisles.
To understand how the consumer progressed
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The male consumer on the wine isle seemed as if he were trying to decide on red or white wine. He picked up several different bottles that varied in price. That led me to believe that price wasn’t a motivating factor for his visit he may have truly wanted a tasty wine. The female consumer on the wine isle seemed as if she was only interested in finding a good red wine at a reasonable price. She only picked up red wines and they were generally at a lower price point, which led me to believe that she had a fixed amount that she could spend for a bottle of red wine. The female consumer in the dairy section seemed as if she were trying to decide what would be the best quality lactose free milk. This consumer only selected lactose free milk and she only selected higher price points, but after careful evaluation of her options she didn’t select any item. I believe she felt none of her options would be beneficial to her. The male consumer on the wine isle decided to purchase a moderately priced white wine and the female consumer on the wine isle purchased the lowest priced bottle of red wine.
3. Assess how consumers determine value for their various purchases. This can be addressed with at least two (2) specific consumer examples or by combining all the consumers you observed.
Value according to Babin, Harris, “is a personal assessment of the net worth obtained from an activity, value captures how much gratification a consumer receives from
I believe that a value is something that is important to an individual and the values that I believe in play a very important role in my life. My values are greatly influenced by my family. My values include family, health, being respectful and non-judgmental. I also value my daughter, my friends and being honest. I believe that a value is something that you should assign love and
3. What new retail concepts can you identify? How might you learn about more? What strategies do you suggest for learning about new retail concepts?
Consider the last purchase you made in these categories: personal electronics, clothing, and vacation destination. To what extent was your purchase decision influenced by decision-making complexity, individual influences, social influences, and situational influences? What specific issues were the most influential in making the decision? How could a marketer have swayed your decision in each case?
|likely to affect a customer’s purchasing decision? |Does this meet my perception of value for money on the basis of product, |
Valuation is the estimation of an asset’s value, whether real or financial, based on variables perceived to be related to future investment returns, on comparison with similar assets, or, when relevant, on estimates of immediate liquidation proceeds (Pinto, Henry, Robinson, Stowe; 2010).
Possessions, everyone no matter who they are or what they already have wants something else. For example, some kids want the new video game even if they already have a bonanza of them, or some kids want more shoes. The reason everyone wants these things is it makes them popular and more attractive with their friends. This value is
Social: * 80-90% of women 35 years plus working full / part –time in workforceThey don’t have time to sit down to eat breakfast on the table. They need eat fast and nutrition’s cereal to make their life more convenient. * Teen available spending power continues to riseMost of teenage have part time job, they work as cashiers, tutors. They also get money from their parents for their birthday, Christmas gifts as well.
Consumers have certain behavioral tendencies when faced in certain situations. In Why We Buy, the author Paco Underhill details certain behavioral characteristics people tend to have in different types of retail stores. Many consumers don’t think about what their actions mean when checking out or buying products. But to Mr. Underhill, the gender of the person, the people they’re with, the amount of times the person touches an object, the amount of time spent on checking a particular product, the time they came in, and the time they leave, all factor into a database to determine different behavioral trend consumers have. It is these trends that they find in order to correct a problem a store or retailer didn’t know they have to increase sales and create a better flow in the store environment.
The definition of the word value as a mass noun, is the regard that something is held to deserve; the importance, worth, or usefulness of something. The definition as a verb is to consider (someone or something) to be important or beneficial; have a high opinion of. The definition of the word values are principals or standards of behaviour; ones judgment of what is important in life. (English Oxford 1-4)
1. When a consumer shops at an upscale furniture store, what factors determine whether the consumer feels that he or she got a fair value? How does the perception of value differ when that same consumer shops at a discount furniture store?
In today’s world of various products and services, businesses aim to excel and lead the competition by marketing the most number of consumers, which is a full time endeavor of business. To survive in the market, a firm or an organization has to be constantly innovating and understand the latest consumer trends and tastes. Marketers need to understand consumer behavior because the decision-making process for consumers is anything but straight forward. Consumers’ behaviors and their purchasing patterns is a huge advantage to understanding the way customers think and the reason for their purchases. Therefore, the study of consumer behavior is important because it allows the
2. There are many ways to differentiate the product or service and many buyers perceive these differences as having value
I believe value is something only an individual can assign to their own life based on experience and significance. A life is’t an object you can place a price on, it’s a complex network full of experiences good and bad shared with others. Everyone on this planet has value not just to themselves but to others as well but that value is higher than any amount of money existing. Everyones life has an effect on the people around them. If you were to die tomorrow everyones life in your network of family and friends would change
Understanding consumer buying behavior entails marketing, relationships, and consumer behavior. Consumer behavior comprises all the consumer decisions and activities connected with the choosing, buying, using and disposing of goods and services. Marketers must pay very close attention to consumer behavior that occurs before the purchase and after the particular product has been used. Studying consumer habits is one of the steps in marketing search and analysis. In addition to other basic principles of consumer buying habits, marketers also need to study the decision and actions of real people. Until recent history the study of consumer behavior was focused on generalized consumer decisions. With
Quite often, consumers purchase goods and services based on their perceived need. Upon making the decision that a need is present and a solution is available consumers are more equipped to react to that need. Although previously perceived that consumers will normally accept prices as presented by suppliers that remains to not be the case. Consumers assess and process prices based on past purchases and other psychological process they went through previously such as persuasive marketing strategies, accessibility of the goods or services and possibly information gathered from prior purchasers of a product. There are countless options that are available to consumers. Consumers are then faced with the choice of choosing the product that best fulfills their need at that given point. Consumers who are knowledgeable regarding prices will be aware of the approximated price for products (Zhao, Zhao & Deng, 2015).