Major Findings:
Strengths
Throughout the audit, the audit team observed many times where controls were truly created properly and applied effectively to the IT infrastructure, and demonstrated in the strengths below: A detailed list of standards for selected IT hardware, software, and network infrastructure is on Tekvid Communications intranet site, and properly maintained by the IT Service. Cases prepared for IT projects with integrated business plans are shared with IT services or where applicable. Monitoring of Tekvid Communications infrastructure is performed, A monthly report is generated on results that discuss the infrastructure availability, such as storage capacity, bandwidth usage, and the response of the service desk to tracked
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The CIOB will be in charge of developing the multi-year strategic IT plan that is in accordance with the strategic direction of the company.
3) The CIOB should develop a Disaster Recovery Plan to support the Company’s Business Continuity Plan, one that will have an effective decision on the components of the IT infrastructure required to support the business.
Tekvid Communications and the CIOB should ensure that agreements between Tekvid Communications and external IT infrastructure service providers include the organizations expectations of system availability, measures to be followed in the event of a system outage or breaches and remedial actions taken.
Standards that correlate to the IT infrastructure have been identified for use at Tekvid Communications (all desktop and laptop hardware configurations, useable software, and network infrastructure) and are posted on Tekvid Communications intranet site to communicate the preferred specifications for operations. Standards for server configuration and software development tools are to be implemented and maintained by managers at Tekvid Communications who are the ones over the IT
To increase my skill set in facilitating a group, being able to exhibit genuineness, empathy, and positive regard to all in the group. Display acceptance of all cultures with admiration and self-respect (removing all stigmas and bias).
* Networking comportments of IT infrastructure (XML interface; Electronic interface; IBM AS 400 Platform; Windows 2000 Platform; Local area networks).
Good Business Continuity Planning starts with being proactive. That means taking concrete steps to plan for an incident much before it actually strikes. There is no one single approach that fits for all types of incidents as no two emergencies are identical. Much of business continuity planning varies based on the size of the company, company’s line of business, and the locations of the company, customers and suppliers.
Business enterprises depend on information to survive and to ensure business continuity. However, in IT protecting information from disasters is a constant challenge. In spite of having adequate data backup and storage, companies face business disruptions and useful data is lost. Thoughtful planning and collaboration of people at all levels in the organization can help to develop comprehensive disaster recovery and business continuity plans
This paper explores the CVS Company while conducting an internal analyses of the company. Along with seeing what the strengths and weaknesses that the company may have. Another area that will investigated will be an external analyze that CVS had to face. The main portion that will be investigated is what environmental threats that they have encountered through the years. CVS utilized several different strategies but only three will be looked at to see how CVS concurred them. The ones that will be reviewed will be product differentiation, cost leadership and superior customer service. When a company wants to invest into foreign market, there are areas that they need to consider first before they can start moving products. This paper will
Identify the level and types of IT support needed for the type of devices and applications provided by the organization.
This document provides information on continuity of operations for an organization to asses any risks, procedures, and techniques when developing and implementing an IT contingency plan. This document discusses the planning steps in developing an IT contingency plan, possible recovery options for restoring operations, recommended testing requirements for developing an effective test plan, and a proposed 24 month test cycle.
Disasters are unavoidable within businesses and organizations alike. Disasters not only affect the business and organizational continuity, it will also result in a major modification of the organization’s operational mechanisms (Awasthy, 2009). Businesses now prepare a business continuity plan and a disaster recovery plan because of these reasons so that they may simplify the disaster management when next one occurs. It is highly important for every business to have an effective disaster recovery plan to go to in the event of a disaster (Thejendra, 2008).
This document includes the disaster recovery plan and related contingency requirements for Jeeb’s Band and Trust. It consists of detailed written practices and procedures to mitigate interruptions to “critical information systems” and the “loss of data and services” from the effects of natural or man-made disasters. The DRP applies both major, usually catastrophic, events that deny access to the normal facility for an extended period, and to less catastrophic events that may deny access to only portions of the facility or certain systems. The DRP is an IT-focused plan and therefore may also be referenced as a Technology Recovery Plan which has been designed to restore operability of the designated systems and applications in Jeeb’s Bank and Trust’s data center facility at an alternate site (or within the existing facility if not a total loss) after an emergency.
Microsoft is one the world 's leading corporations in the field of software, services and solutions in information technology. The Microsoft software products include operating systems for intelligent devices, server applications for environmental information technology, information and productivity applications, business solution and software development tools. It is used by more than 90% of personal computers worldwide. Microsoft became a pioneer in the personal computer revolution. This revolution has created for users many opportunities, value, and convenience in ten decades. During that time, the revolution has created many new products, new business channels and finally Microsoft 's expansion into international markets. It was found that over the years, Microsoft has established a solid foundation for sustainable development. This platform was created by responsibility towards society, constantly introducing new products to market, creating opportunities for partners, improving customer satisfaction and perfecting internal operations.
Today’s technology systems are always working to support the modern world. Redundancy is key when it comes to backups, recovery plans, and other systems. Every aspect of technology has some kind of backup to hold or store your information even if you’re not even aware of the processes that takes place. The first step in backing up your data is to have a plan. Businesses today require reliable networks for access and connectivity to their resources. Technology isn’t known to be reliable but it is necessary to always be prepared and have a plan of action.
The IT systems of the provider and the client must operate together. Technology help increase visibility for the client by way of continuous status updates via Dispatch Management Software and Electronic Data Interchange (EDI) which does involve a cost, but it can help avoid penalty for delays and subsequent financial losses by way of
Helpdesk will be provided to end-users. They can ask for support to handle the problem or trouble when they use the system. Go live activities which include analysis the performance of the system and defect detection, will be continuously carried out to ensure the system perfect fit into the business process of company. By using remote support tool, vendor can get the report of system status for monitoring system transaction and any issues occurs will be included as feedback. If any difficulty on using the system is faced on user site, they can get vendor assist based on the service level agreements (SLAs). The SLAs will state out the responsibilities of vendor for clients in term of services and support provided. Feedback from end-users will be gathered for improving the acceptance of end-users for the new system. Training will be given to end-users continuously in order to maximize performance of system during their use. If any issue occurs or faced by end-users, they can search through the support database that embedded in the system for solutions or send a message to vendor for assistance (refer to Figure
The previous progress report was aimed at configuring the intranet client-server based network that can be implemented to different organizations and institutions. I used CISCO packet tracer to network the client-server system in order to make sure that all computers are in a position to share and exchange data and information with each other effectively.
According to What is SWOT Anlysis (2011), SWOT analysis is an analysis used to identify the internal factors (strengths and weaknesses) of the company as well as external factors (opportunities and threats) of the company.