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Coleen Case Study Analysis

Satisfactory Essays

1. Colleen willingly accepts feedback as an opportunity to learn and look for opportunities to improve both her knowledge and processes. One example of this was an instance of having an AMS form definition moved to the live site without a communication plan. Once this was pointed out Colleen put together options to correct or a plan to move forward and a process to ensure this doesn't happen again in the future.
2. Colleen continues to ask and learn about existing processes and related systems. One example of this is that she is learning more about Agile by attending training, asking questions and discussions with subject matter experts.
3. Colleen has demonstrated her desire to learn and grow by asking questions and reading. One example is she keeps a list of questions (that can wait) and goes through them each week with her manager.
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Colleen demonstrated her desire to understand the business beyond her function by meeting with Jeffry Vaughn to learn more about Global Regulatory. This offered her a valuable insight to the business outside of the Global Creative packaging team and AMS.
5. Colleen wants to continue to learn and grow. She has worked with her manager to put together her Individual Develop Plan (IDP). In addition, she has attended several seminars, online and classroom training. Examples include:
• Colleen attended the “Vital Smarts: Influencer and The New Science of Leading Change” webinar.
• Colleen attended Expense Report Training.
• Colleen took an online “Records Management” training course.
• Colleen attended the Training & Facilitator Community of Practice + MK PM Community of Practice with Tammy Kling.
• Colleen attended a Quarterly Business Lunch & Learn, Featuring Mary Kay Asia

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