Communication : Verbal And Non Verbal Communication

1216 Words Jul 15th, 2015 5 Pages
Communication is a complex activity which involve verbal and non-verbal communication, the topic under discussion, the prejudgments that people bring to the topic, and the “communication history” between participants in the discussion. A Speaker who transmits message must ensure that the message is delivered clearly. A listener who takes the messages must be an active listener. As effective communication can only take place when the recipient of the message understands it’s meaning and able to express that meaning back to the speaker or sender of the message. (Flexstudycom.2015).

2.1 Types of Communication People communicate with each other in a number of ways that depend upon the message and its context in which it is being sent. There are basically 2 categories of communication channel:
• Verbal Communication
• Non-verbal Communication

2.1.1 Verbal communication refer to the form of communication in which message is transmitted verbally. The main idea of verbal communication is to keep everything “KISS” (keep it short and simple). And it can further divide into Oral Communication and Written Communication.

2.1.2 Non-verbal communication is the sending or receiving of wordless messages. With the body people communicate a wide variety of message through gestures, facial expressions, eye movements and touching behavior. Sometimes non-verbal communication response contradicts verbal communication and hence the affect the effectiveness of message.These non-verbal means…

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