TABLE OF CONTENTS
QUESTION 1
1.1 Key Success Factors in the low-cost airline industry 3
1.2 Strategic group map example in the low-cost airline industry 5
QUESTION 2
2.0 Comprehensive analysis of SA low-cost airline industry 6
2.1 Buyer Power 10
2.2 Supplier Power 10
2.3 Substitutes 10
2.4 Rivalry 10
2.5 New Entrants 11
2.5.1 Government Policy barriers 11
2.5.2 Capital Requirements 11
2.5.3 Economies of Scale 11
2.6 Competitive Advantage 12
2.7 SWOT analysis 13
2.8 Conclusion 14 References 16
Question 1
1.1 Key success factors in the low-cost airline industries
The low-cost airline industry has undergone cold season
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The name “Kulula” meaning easily” in Zulu was strategically chosen to encapsulate value, simplicity and ease.
This creative idea “Anyone Can Fly” positioning was to show majority of ordinary South Africans as possible, dressed as “Superheroes” they could become with Kulula.com – a tongue in cheek dramatization of the philosophy that the customer is the hero.
To maximize the budget, the above-line campaign theme was carried into all elements of service delivery and design. For example, the plane design included the positioning line, making it an effective flying billboard.
1.2 Strategic group map example in the low-cost airline industry
Airline Revenue
$Billion Overall Quality
Rating (AQR) Cost/ASM
(cents) Length of Haul
American 10.8 .231 8.89 848
Delta 9.7 .076 9.32 627
United 8.8 .176 8.88 835
USAir 6.4 -.003 11.56 621
Northwest 4.9 -.247 8.85 703
Continental 4.1 -.336 8.40 779
Table 1: Domestic Sector Financial & Operating Data for U.S Major Airlines, 1993
Source: Smith, K.A 1995.Identifying strategic groups in the U.S airline industry.
From the above table, the analysis shows that these different companies pursue different market strategy, while the first big three America, United and Delta can be identified as firms pursuing differentiation based on service quality, the remaining three firms (Southwest, America west and Continental) appear to be pursuing low-cost strategies,
The targeting strategy that Delta Airlines follows is a Single Segment Strategy. Business fliers are the main target for this airline. In order to reach their target market, Delta Airlines is conveying its message that it delivers everything business fliers need through advertising in broadcast media and other national media. A differentiation strategy is the extensive flight service and brand legacy of Delta Airlines is recognized throughout the airline industry as unique. There are several benefits of Single Segment Marketing. The company can gain more competitive edge. Their major competitors are United Airlines, Northwest Airlines, American Airlines, and British Airways. Also, the company can create more fine-tuned offerings at the right price for the specific market segments as well as have a clear picture of the
For the engine cost, there is also a positive correlation thus; increase in this cost may also vary in the increase in average age of fleet per hour. However, on this cost, only 61% is determined in the regression equation. Like in the airframe cost, there will be additional 2.6 in cost for every hour of average age in thousands.
In today’s market of technology and visual stimulation it becomes more and more important for advertising campaigns to stand out and be innovative, and it is this idea that drove one Canadian beer company to do something that had never been done before. In light of waning interest, Kokanee, owned by the Labatt Brewing Company, enlisted the help of Toronto based Grip advertising agency to (with its entire yearly marketing budget) create something really big for there next campaign. Grip’s innovative response to this challenge was to do something completely new and create an ad in the form of a full-length feature film, which they would call: “The Movie Out Here”
In car enthusiast magazine Motor Trend, car insurance company GEICO featured a full-page ad. The ad juxtaposes two sets of chicken wings: the left set contains multiple pieces of chicken, while the right contains only one. Under the wings, the texts clarify the visual. The number of wings in each pile represents the positive characteristics of car insurance companies, and GEICO is on the left. In other words, the chicken wings illustrate how GEICO offers more benefits than competing car insurance companies. Overall, the advertisement successfully attracts attention and offers a convincing argument for switching to GEICO through an enticing visual and a strong appeal to logic.
Differentiation strategies refer to the strategies that are adopted by businesses in a bid to gain competitive advantage in a given industry and over their competitors. Through differentiation, the company’s products or services stand out among other products that are offered by their competitors. Therefore, differentiation in essence refers to a scenario whereby, a company offers products or services which are unique or have features which are unique and which makes them stand out among its competitors. The airline industry is termed as an industry that experiences rapid and volatile changes amidst growing competition among many competitors in the globe. With this in mind, different airlines have to adopt different strategies that are to differentiate them among the many competing airlines in the world. This paper will focus on Southwest Airlines in the discussion of the differentiation strategies that it has adopted. Also, recommendations will be made will be done in reference to Southwest Airlines.
Market control played a significant part in shaping the diverse components that United Airlines offers. United Airlines offers six
Delta is the 2nd largest airline company, holding 17% of the domestic market share (RITA, 2015). Southwest, the largest airline company, has 17.8% of the domestic market share (RITA, 2015). Limited suppliers is mildly unattractive, but is expected to become neutral for Delta. Product differentiation is neutral and expected to become mildly attractive. Delta will become more popular again because of peoples willingness to pay for a better product. Delta is a higher quality compared to Southwest airlines. While flying with Delta, the customer will get the opportunity to choose a desired seat, and will receive refreshments (Main Cabin, 2015). Southwest does not serve snacks on flights, but when flying on Delta, if the trip is longer than 900 miles, passenger will receive the snacks (Main Cabin, 2015). Rivalry is mildly attractive but will become neutral. Switching cost is neutral and will become mildly unattractive. Since the decline of the economy consumers have become more frugal. They are looking for the best deal they can find. Quality of substitutes is mildly unattractive and will remain mildly
Strategies. Delta Airlines generic strategy is that of differentiation which the company has exhibited through a unique wide-ranging flight service and brand legacy (Selvaggio par. 3). Customer service is distinguished through first-class offer and frequent flyer rewards. The other airlines which merged with Delta, U.S. Airways, United and Northwest, have all recognized the unique selling proposition of Delta (Mutzabaugh par. 15). Delta’s competitive strategies cover customer satisfaction and rewards, employee retention and rewards and marketing and promotion. Industry ranking in terms
In recent years, the U.S. airline industry has been restructured and consolidated into a number of mergers. By 2014, the top 6 airlines controlled 94% of domestic market share by available seat miles. Mergers in the U.S. airline industry reduce competition and increase efficiency in resource utilization. It also benefits customers with a wider range of coverage with more routes and destinations. It was inevitable for American Airline to become a merger. After 2005, when the top airlines merged (Delta with Northwest and United with Continental), American was starting to lose its market share to its peers. Competitors took advantage of enlarged capacities and geographic coverage, while America was struggling to maintain its unit revenue. American’s
Aizone is a luxury department store in the Middle East. Wanting art direction and design, they came to Sagmeister&Walsh. Their solution was to take the brands vibrant nature, and deliver it through campaigns delivered through multiple different mediums. Showcasing his incredible typographic skill, Sagmeister’s “Take It On” campaign made waves in NYC Subway stations. The posters were made for the School of Visual Arts in New York City, where both Stefan and wife Jessica Walsh are professors. They decided to take on the project when they realized how deeply rooted they are in the SVA community.
In this part of Unit 9, I will be focusing on the Great Ormond Street Hospital Charity and the promotional campaign I will be looking at is called “Save the Day”. This campaign aims to raise a lot of money for charity that will be contributed towards the most up-to-date medical equipment to help save the lives of young, sick patients. The advertising agency that worked with the business is Proximity London. This agency comes up with new and unique ideas to make promotional campaigns effective for different companies. They have been working with successful clients such as Lloyds Bank, John Lewis and The Economist. They have also worked with Volkswagen in particular for the past 20 years and are still currently doing business with them.
Airlines use a formula of combining their yield and inventory costs to determine ticket prices. While it is imperative to focus on the idea of being profitable, the focus is to maximize the cost of the flight revenue. One huge factor that encourages an increase in the cost of tickets relates to a customer ordering a ticket close to the departing date, define this as a risk factor because they need to make up for all unsold seats. A high percentage of the revenue is dedicated to overhead costs such as fuel and labor. When a ticket price is higher with one airline than the other, the customer interprets this as being an excessive cost. The demand is greatly affected by the external market
Cost Leadership: Under low cost leadership strategy, SWA emphasize on low-cost fares offer. SWA has tried to price the same fares within a state—a method to strengthen its position as low-cost leader in airline industries. This strategy can be achieved through simplifying their fare system by less relying on artificial intelligence and eliminates unnecessary costs. Another step to keep the fares low, SWA only provides snacks on flights instead of costly meals service. Not only that, SWA eliminates unnecessary cost in various methods, such as reusing passengers boarding pass and eliminating intermediaries’ costs (i.e. travel agents). Moreover, SWA is equipped with exceptionally productive work force to support this strategy. For instance, the pilots and flight attendants even go as far to help cleaning aircraft and checking in passengers at the gate.
Commercial airlines has been providing a vital service to our society for many years now. For example, a trip which would take three days by car would take only three hour by plane. Society very much appreciate the convenient commercial airline offer. The United States Department of Transportation’s Bureau of Transportation Statistics (BTS) reported that 815.3 million scheduled customers traveled on United States airlines serving the United States in 2012 (Smallen, 2013). More people in our society are flying today than ever before. That’s great right? More customers paying airfare, more profit for the airlines right? If that’s the case, why are the major airlines making some of the decisions they’re making, and in most cases it’s to
In the airline business industry it is requirement to have outstanding leadership and culture to achieve a strong business operation and management.