Copthorne Hotel – Department Analysis Essay

The Portman Hotel Company was a relatively small hotel with only 348 rooms and 21 floors located in San Francisco’s booming hotel district. It was influenced with Asian philosophy of services, to provide high quality hospitality to its guest at affordable rates. On paper, the hotel sounded like a great success, one that would definitely flourish amongst the competition. However, even with this philosophy, there were numerous problems that plagued the Portman Hotel. A few examples of these problems are the common mistake of fundamental attribution error (FAE), expectancy theory, as well as operant conditional theory. This essay will explain how these three things can potentially bring down an entire company very quickly.

You can search by hotel name, or by airport if your customers are looking for the best price

The Renaissance hotel is one branch from the very large Marriott hotel industry, its located in the heart of the music city “Downtown Nashville” at 611 Commerce St, Nashville, TN 37203, website “ renaissance-hotel.marriott.com”. When many people hear the name Renaissance hotel many automatically know their stay will be a comfortable and enjoyable one, but that name also sometimes associates the hotel as a serious business only organization. On the renaissance website the viewer would notice that the company is trying to emphasis “yes we are a great place to do business and take business trips, but we also know how to have fun”.

It’s the largest hotel between New York and Chicago; containing 597 guest rooms now, and about 1,600 when it first opened March 9th of 1916. Located in the heart of downtown Pittsburgh, the William Penn hotel, named for the founder of Pennsylvania, is one of the most awarded hotels in the Mid Atlantic region. When visitors enter the building through gold plated revolving doors, they catch a glimpse of the three dazzling chandeliers hanging from the main lobby’s ceiling. “This lobby cost almost $1 million.” Mr Page, the director of sales and marketing said, “mostly because the floor includes marble from seven different countries.”

This essay will examine three human behavioral issues that have evolved from the social sciences in the context of managing organizations. The case study that will be used to analyze these conditions and theories deals with The Portman Hotel Company-San Francisco. Three issues will be addressed in the following order: fundamental attribution error, Expectancy Theory, and Operant Conditional Theory. First, a brief description will be provided for each theory, then how the theories relate to the case study will be analyzed, and finally, recommendations will be provided in an attempt to correct or alleviate the management difficulties being experienced at the Portman.

The cost of capital for contract services is 7.59%. We can estimate the equity cost by using the numbers provided in the case and calculating the beta for each division. (Appendix 3)

It’s not your top luxury spot, but the Hudson Hotel gets points for being a trendy boutique that offers you a stay near Central Park, Columbus Circle, Broadway shows, Lincoln Center and Hell’s Kitchen at an affordable price. This 876-room property is not a New York skyscraper with only 24 floors, but it is a central social hub with an eco-art greenhouse designed lobby, dim lit ambiance, and deep warm Makore wood walls that attract a young adult crowd to its on-property lounges, and bars. The Sky Terrace (open seasonal) offers skyline views of the Empire State Building and the Hudson River, while the Private Park—an extension of the lobby’s ivy shrub covered design—offers guest their own little piece of Central Park. Since it’s a Midtown

As we cross the monstrous Mackinac Bridge that disappears into the fog behind us, my grandma Kathy glances into the back seat of my grandparents 2008 Pontiac and tells my cousin Zach and I, “Pack up your devices; we are almost to the boat.” We arrive at the dock and board a two level white Star Line ferry that will take us to Mackinac Island, out of sight. I slide into a window seat in order to see Lake Michigan, and avoid boredom from having to place my iPhone 5 in my pocket. The island comes into view, and I am in awe of this mammoth hotel that resembles the architecture style of the White House. My grandpa leans over and tells me, “That is the hotel we will be staying in; it is called the Grand Hotel.” As our boat inches closer to the dock on the island, I realize how enormous this building is, and I also notice there is something familiar absent from this view. I do not see any vehicles! The only transportation I see is bikes and horses.

I made a list of Hotels in the city and visited along with the TSI.

The focus is on the hotel industry because; the geographical location of a hotel has a

Hotel Glorious is a small family-run hotel located in a famous sunny Alpine ski village of Leysin, Switzerland. It has 40 well-equipped guest rooms, a restaurant providing traditional Swiss cuisine and a small spa. After the great recession between 2008 and 2009 followed by the strong and stable Swiss Franc, its business was affected to a considerable extend.

If you had the chance to visit San Diego, California you might consider staying at the Hotel del Coronado. This popular beachfront hotel was once featured in the movie “Some Like It Hot” starring Tony Curtis, Jack Lemmon and Marilyn Monroe. It is possible that this hotel inspired writer L. Frank Baum to come up with Emerald City in “The Wizard of Oz”. The hotel isn’t green but it slightly resembles Emerald City. The hotel was built in the Victorian age in 1888 and is considered to be a luxury beachside resort hotel on Coronado Island just a ten-minute drive from downtown San Diego. Oh, yes there is one more interesting thing about this hotel; it comes with a resident ghost.

In 1919, a thirty-one-year-old banker by the name of Conrad Hilton traveled to Cisco, Texas to franchise his bank. When he arrived, he went to the Mobley Hotel only to find it was completely sold out. The owner felt awful and began to explain how he wanted to just retire, and that is where it all began. Conrad Hilton purchased the hotel and changed the name to ?The Hilton?. Hilton was growing his revenue through the roof and eight years later, Hilton decided it was time to franchise his hotel business. He then opened a second hotel in Waco Texas, it was one of the most elite hotels in the state where he offered small condiment products in all the guest rooms, this grew interest from his high-end guests. Conrad Hilton and Hilton hotels became well recognized, so throughout the thirties he continued to grow his business throughout the country where his business came from high class bankers and owners who had not been hurt during the great depression. In 1947, Hilton would revolutionize hotels forever, he had the idea of installing personal televisions in all guest rooms at the Roosevelt Hotel in New York City. This attracted tons of guests including famous movie stars and jazz players of the generation. Hilton hotels also became known for their reservation systems as they became the first company in the business to offer multi - hotel reservations in 1948. Businessmen at the time became to love Hilton hotels for this service, so

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They also believe that engaged colleagues will provide efficient operations of their properties, resulting in improved financial performance for the owners. Sustained adherence to these rules is a fundament for their brand reputation is one of the primary means behind the conclusions of their diverse group of hotel proprietors and developers to endow in the Hyatt portfolio of properties around the globe. (www.hyatt.com). Hyatt work with existing and prospective hotel owners and developers to increase their presence around the world, which they expect will lead to guest satisfaction, brand preference and new channels for professional growth for their employees.