Cultural sensitivity is an attitude and a way of behaving in which you are aware and acknowledge cultural differences( In the nursing field it is crucial to have effective interpersonal communication. If there is no cultural sensitivity, then there can be no effective interpersonal communication between people who are from a different culture. On the unit there has been some incidents where some co-workers have not shown therapeutic communication to patients from other cultures. As a team we need to demonstrate cultural sensitivity to all our patients no matter the race, gender, religion, or beliefs. We need to be mindful of our patients and the cultural differences between the patient and us. For example, what is acceptable in Asian cultures might not be acceptable in the African culture. Successful communication between our patients and …show more content…
• Men hold higher power so make sure to include husband and wife regarding healthcare decisions.
Asian Americans:
• Languages include Japanese, Chinese, Korean, Filipino, Vietnamese, and English.
• Silence is valued.
• Eye contact may be taken as disrespectful or inappropriate.
• Head nodding does not always mean agreement.
• The word “No” can be interpreted as disrespectful.
Hispanic and Latino Americans:
• Primary languages are English and Spanish.
• Confidentially is important.
• Avoiding eye contact with an authoritive person can be interpreted as showing respect.
• Dramatic body language such as gestures or facial expressions can be related to showing pain or emotions.
Native Americans:
• Body language is important.
• Eye contact can be taken as disrespect.
• Silence indicates respect.
• Be an attentive listener because they speak in a low tone of voice.
White Americans:
• Languages include English, Polish, French, Russian, and Italian.
• Silence can show a sign of respect or disrespect (depending on situation).
• Eye contact is a sign of
For example, some cultures speak loudly and/or often while other cultures speak softly and/or only when necessary. Eye contact also varies by culture. Some cultures see direct eye contact as respectful while others see looking away or looking down as a sign of respect. It is important to understand how other cultures communicate so that there are fewer misconceptions when caring for people of another culture (Giger & Davidhizar, 2002).
Native Americans place a special emphasis on silence, listening, and knowing when to speak. They place this special emphasis through their communicative behaviors. This varies from non-native American communication habits, as people outside of this culture tend to talk to fill dead space, may cause distractions while speaking, may interrupt another individual, and/or display other communicative behaviors that violate the norms and expectations of the Native American culture. In contrast, Native Americans are much more effective with their communication, they only speaking to provide necessary context and they are taught the importance of listening thoroughly to one another. Moreover, they have particular gestures and body language that they may exhibit in order to honor their cultural values. These communicative behaviors are often displays within their daily lives and interactions, as well as within their cultural traditions and rituals. For example, they partake in rituals such as talking circles where
Humans have several ways of communicating with one another, whether that is written, spoken, facial expressions, or through body language. We use all of these forms all the time, it would be impossible to live a day without speaking, writing or reading, making facial expressions, or using any body language to communicate with others. While all these forms of communication are commonly known, another form, not as intuitively obvious, is silence. Like all forms of communication, silence will change with reference to different cultures. Just as different cultures speak differently or have different languages, and have different body languages, cultures also have different meanings behind silence. Native American cultures have been described as reluctant to speak or lacking in personal warmth simply because their culture views silence differently than most Americans. Apaches use silence for situations of uncertainty and unpredictability, Americans prefer that silence does not happen at all but will accept it for situations of comfort or in some cases when they want to avoid small talk with strangers. These difference in the use of silences are simply due to the cultural differences between Apaches and Americans. As Apaches’ use of silence reflects their cultural values of recognition and respect, Americans use, or lack of use, of silence reflects their cultural values of directness and urgency.
It’s not only how we speak to people but it can also be reflected through our body language. We have to bear in mind that other people’s cultures may find some gestures offensive to them. Being respectful to their beliefs and cultures is important in maintaining positive relations. A raise of an eye brow or shrug of the shoulder can send the
Cultural competence is defined as possessing the skills and knowledge necessary to appreciate, respect, and work with individuals from different cultures. It is a concept that requires self-awareness, awareness and understanding of cultural differences, and the ability to adapt to clinical skills and practices as needed
• Cultural differences – when the same thing means different things in two cultures, communication can be difficult. For example, it is seen as polite and respectful to make eye contact when speaking to someone in Western culture but in other cultures, for example in East Asia, it can be seen as rude and defiant.
I experienced a cultural barrier when I was working down in the main floor as one of the service users was Indian. Trying to communicate with this man was a weakness for me as I had never been put in this type of situation before. I was aware that in his culture eye contact was considered disrespectful and I always tried my best
When communicating with others, it is important to consider the context in which we are working. For example, more formal language and behaviour would be used in a meeting and the school will have a range of types of planned communication with other adults – when dealing with other professionals, there will be meetings and discussions as well as more informal communication at different times. However, there are also the non-spoken forms of communication such as how quickly we respond to an email or phone message, how attentive we are when speaking to someone, how we dress. Different cultures will have their own norms of behaviour which will extend to gestures, body language and eye contact. In some cultures, for example, it is not polite
Elaborate on how you exhibit cultural sensitivity when communicating with patients, families, and healthcare team members. Culture includes many aspects of an individual and can comprise of language, ethnicity, race gender, faith, sexual orientation, profession, tastes, age, socioeconomic status, or disability.
Nursing is not a one-size-fits-all profession so it is vital for current and future nurses to ensure that each client is treated with the respect and dignity that everyone deserves, in any setting. .By increasing the organizational and individual understanding of how the various dimensions of culture impact the families and the patient outcome, positively impact the cultural competency skills. in order to committed to cultural competencies institution needs to develop staff training, hiring, retention, career advancement, performance evaluations, and employee
There are eight key forms of nonverbal communications used on a daily basis. These forms can affect the way people view another person; however, without understanding the forms of nonverbal communication there is certain to be a lot of misinterpretations. Cultural and language differences are a common reason for miscommunication. When communicating with people in different cultures, a person should be extremely aware of the hand gestures and nonverbal communication tools they are using. Many of the hand gestures used in the United States that mean good things, mean offensive and profane things to other cultures. Nonverbal communication is described as body language, hand gestures, and facial expressions. It is known that people reveal more information through nonverbal communication, than words alone to get a point across. There will always be some interaction between two or more people that everyone’s
Culture competence is a quality that any nurse should have. The article that I decided to research refers to the impact that language and different cultures have on a patient’s health. It is the duty of health care professionals to attempt to learn about different cultures and to be sensitive to the way patient’s feel about their beliefs. Once the nurse understands a patient’s
There are many diverse cultures when caring for a patient. Even within individual family, there is a high risk that living in the United States affects the family 's beliefs and behavior which leads back to the cultural diversity. The Middle East, a big factor is that communication is mandatory to be two way, meaning one may need to share information about themselves in order for the other to share information about their own self. In
Cultural sensitivity means being aware that cultural differences and similarities exist and have an effect on values, learning, action, and behavior (Stanhope, et al., 2005). Beliefs and practices about health and illness are different with different cultures. With appropriate respect and interaction, nurses can
Since Europeans and Americans often associate eye contact with honesty and respect, it is easy to misjudge others for whom steady eye contact would be a sign of disrespect. There have been cases where attempts by Puerto Ricans and Native Americans to show respect to persons in authority by not looking at them have been interpreted as dishonesty or disrespect by those accustomed to greater eye contact. Traditionally, Hopi and Navajo people generally avoid steady eye contact, as it is considered offensive, disrespectful, and rude. Racially, blacks tend to make less eye contact than whites (Adler, Elmhorst, & Lucas,