Essay about Diversity at Marriott and Hyatt

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Diversity matters to every one of us. The hospitality industry makes us unique in that we are able to appeal to each and every person in one way or another. In the lodging segment of the hospitality industry we come in contact with a wide variety of people every single day. Diversity is defined as "recognizing, appreciating, valuing, and utilizing the unique talents and contributions of all individuals” (Webster, 1999) regardless of age, career experience, color, communication style, culture, disability, educational level or background, employee status, ethnicity, family status, function, gender, language, management style, marital status, national origin, organizational level, parental status, physical appearance, race, regional …show more content…

• CEO Bollenbach issued Hilton Hotels Supplier Diversity Mission Statement expressing a corporate vision of forging supplier relationships that reflect the cultural diversity of the communities we serve.
• Created toll-free phone line for diversity suppliers to access information on Hilton’s Supplier Diversity Program.
• Provided on-line internet accessibility for women- and minority- owned business enterprises (“WMBEs”) to register for inclusion in Hilton’s WMBE data bank.
• Established monthly meetings between Hilton Supply Management Directors of Strategic Sourcing and Diversity staff to identify procurement opportunities for WMBEs.
• Selected minority-owned fund management firm to manage $30 million of Hilton’s pension fund assets.
• Instituted a diversity performance goal for all of our owned and managed hotels to conduct local market outreach for increasing participation of women and minority-owned businesses in their purchasing activities.
Through marketing and sales Hilton promotes brand relevancy within markets that supports their objectives of continuing to increase market shares for all Hilton brands.
• Retained minority-owned advertising agency to produce and place ads promoting several components of Hilton’s Diversity Initiatives.
• Placed Hilton Family advertising in numerous ethnic minority focused national publications such as: Hispanic

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