CASE STUDY 1
DOMINO’S SIZZLES WITH PIZZA TRACKER
CASE STUDY QUESTIONS 1. What kinds of systems are described in this case? Identify and describe the business processes each supports. Describe the inputs, processes, and outputs of these systems.
Transaction processing system. They are taking and customizing orders using a touch-screen interface, maintaining sales figures, and compiling customer information. inputs, they capture data about customer orders, purchase orders etc. processes, they record these data, and store it in host machine. outputs are in the form of documents such as income statement, sales figures and customer information.
Decision support system
Input: Overcome its reputation for poor quality of
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I want it to be more user friendly.
CASE STUDY 2
VIRTUAL MEETINGS: SMART MANAGEMENT
CASE STUDY QUESTIONS 1.) One consulting firm has predicted that video and web conferencing will make business travel extinct. Do you agree? Why or why not?
Yes I agree because it is one of the most revolutionary development in communications technology, and has greatly influenced the way businesses work and facilitates effective communication while reducing infrastructure costs. Cuts down on travel expenses and time. Since managers and employees do not move from their office, a company can save considerable amounts of money. It also saves precious time, which can be utilized for other works and increase productivity. 2.) What are the distinction between video conferencing and telepresence?
A videoconference allows individuals at two or more locations to communicate simultaneously through two way video and audio transmission. Video conferencing systems display sharp high definition tv images. The top of the line video conferencing technology is known as telepresence. Telepresence strives to make users feel as if they are actually present in a location different from their own. Telepresence products provide the highest quality video conferencing available on the market to date. 3.) What are the ways in which video conferencing provides value to a business? Would you consider it smart management? Explain your answer. * A face-to-face
2. What are the benefits to businesses (and others) of using information technology for doing work tasks?
The description of different types of business documents produced and their format to be followed are as follows:
To justify and recommend a plan for Board members to bring in new communications technology which can enhance company communication.
Teleconferencing will be used to the maximum extent possible to communicate to stakeholders in out of town locations. This will help to reduce the amount of travel required and provide for an effective method of communication.
2. Also, what can you tell him to convince him that wireless networking could improve the company’s productivity? Wireless Networks are a must have, being online 24/7 is a privilege
The increased number of IT investment is applied in organization. It is clear that information technology has become the competitive fact in world business. Collaboration is the new trend in business world. No one can deny the importance of information technology application. Besides the profits outcome, the impacts of information technology deployment also create commitment, trust and value. Advanced information system can improve each steps of business process. It enables people to share information, performance task simultaneously and making decision efficiently. IT companies designed different products to satisfy each step of business operation in terms of manufacturing and human resources. Seminole should apply this new IT infrastructure to business operation. Firstly, company can use the transaction processing systems (IPS) to keep track of all business activities and transaction of the organization such as payroll and employee record keeping. IPS also shows all information from internal and external operation. Secondly, Business intelligence systems are designed for decision-making support. Management information system (MIS) is a system that helps managers to keep track of company performance status, which purposed for decision-making and evaluation. Decision-support system (DSS) is purposed for future business decision-making. Thirdly, Enterprise application systems are designed for integrating business process from different functions, such as supply chain
Companies are able have global video conferences and organize deals and sales half way around the world via videoconferencing. Not only does technology improve the ways of connectivity, but it has also made information easily accessible and has allowed files to be shared through e-mail and edited on a separate device. Although the concept of outsourcing is highly controversial in the United States, in the long run, technology has helped word-wide businesses save a great amount of money by outsourcing jobs internationally. Many businesses outsource jobs related to customer service and have employees from various countries speak on the phone to assist their customers, who are many times, more than a few thousand miles away. From a professional point of view, the internet and technology have paved a way for success in the business
Phase 3 tasks 1 Components of technology systems Questions 1-4 for Group project, part 2:
What kind of systems are described in this case? Identify and describe the business processes each supports. Describe the inputs, processes, and outputs of these systems.
Sales reports - last periods figures Outgoings such as purchases, marketing, loan repayments, etc Staff costs Capital such as stock on hand and cash
Inventory control is the biggest challenge because of inappropriate inventory management system. There is a requirement of proper food service for better inventory control and also for identifying the important requirements. There is a need to develop the inventory methods for the products and with a standard inventory management company should try to minimize the wastes in terms of future. (Gartenstein, 2012)
Information systems changed forever the way accounting tasks are processed. The days of green paper pads are gone, and instead businesses have a centralized place where all accounting transactions are entered and saved. No more looking for paper
Another concept from class is the application of key information technology systems a company will employ that helps them manage these daily operations effortlessly. This can be done with the use of service technology applications, in process technologies applications, and information technology (IT) applications. All three will have a direct bearing on productivity, costs, and effectiveness. While, product and service technologies help the company develop new products, services, and processes. Process technology represents the methods, procedures, and equipment the company will use in order to produce the goods and
When it comes to pizza, everyone has an opin ion . Some of us think th at our current pizza is just fine the way it is. Others h ave a favorite pizza joint th at makes it like no on e else. And m any pizza lovers in America agreed up until recentl y that Dom ino 's home-delivered pizza was amo ng the worst. The home-delivery market for pizza cha ins in th e United States is approximat ely $15 billion per year. Domino's, which owns th e largest home-delivery market share of any U.s . pizza chain, is find ing ways to innovate by overhauling its in-store transaction processing systems and by providing other us eful services to customers, su ch as its Pizza Tracker. And