Module Booklet
Course: EDEXCEL BTEC (HND) Travel and Tourism Management
Group: Ed excel Level 5
Module: Unit 24 – Employability Skills
Module type: Optional
Module Code: L/601/0992
Module Credit: 15
Teaching Period: (15+6 weeks)
Level: 4 (QCF)
Contact Hours: (15*3) + (6*3) = 63
Lecturers: 15 weeks
Revision Clinic: 3 week
Feedback and assignment guidance: 3 weeks
Lecturer: Mr Olajumoke Taiwo
Start date: February 2015
Day: Wednesdays and Fridays
Time: 06.00p-9.00pm
Term:
CONTENTS
1. INTRODUCTION, AIMS AND OBJECTIVES
2. MODULE OUTLINE AND TEACHING METHODS
3. READING AND COURSE PREPRATION
4. LECTURE WITH DETAILED COURSE PROGRAMME AND OBJECTIVES
5. ASSESSMENT DETAILS
1. INTRODUCTION
All learners at all levels of
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awareness and use of body language, openness and responsiveness, formal and informal feedback to and from colleagues; ICT as an effective communication medium; team meetings
Interpersonal skills: personal effectiveness; working with others; use of initiative; negotiating skills; assertiveness skills; social skills
Time management: prioritising workload; setting work objectives; making and keeping appointments; working steadily rather than erratically; time for learning; reliable estimate of task time
Problem solving: problem analysis; researching changes in the workplace; generating solutions; choosing a solution
3. Understand the dynamics of working with others Working with others: nature and dynamics of team and group work; informal and formal settings, purpose of teams and groups e.g. long-term corporate objectives/strategy; problem solving and short-term development projects; flexibility/adaptability; team player
Teams and team building: selecting team members e.g. specialist roles, skill and style/approach mixes; identification of team/work group roles; stages in team development e.g. team building, identity, loyalty, commitment to shared beliefs, team health evaluation; action planning; monitoring and feedback; coaching skills; ethics; effective leadership skills e.g. setting direction, setting standards, motivating, innovative, responsive, effective communicator, reliability, consistency
4 Be able to develop strategies for
In today’s world teamwork is being utilized by companies across the globe. Employers are seeing the value of teamwork and what can be accomplished when people put the strengths together. These teams consist of people from different cultures with different personalities. Conflict is inevitable when it comes to group dynamics. Conflict resolution is necessary to keep the group functioning efficiently. This paper will analyze group dynamics and focus on conflict resolution by way of communication.
Work is the one of the biggest places where time management is essential. You may have to juggle many projects and people at the same time. Your first goal should be to set a realistic timeline for each project. Identify the key elements involved such as:
This report vividly explains how reflection helps one think about their employability and transferrable skills. Reflective writing deals with both description and analysis which helps in clarifying thoughts, understanding important aspect and working out strategies in solving problems. Reflective writing is beneficial to individuals especially students. For individuals, it gives them the opportunity to think critically about what and why they do things and for academic perspective, it provides students the idea on their learning experience and helps them identify any academic issues they need to address.
In this task I will be describing the main employability, personal and communication skills required when applying for a customer assistant position at Tesco’s.
Interpersonal skills are the life skills we use every day to communicate and interact with other people, both individually and in groups. People who have worked on developing strong interpersonal skills are usually more successful in both their professional and personal lives. Interpersonal skills are not just important in the workplace, our personal and social lives can
Within this report and portfolio there is going to be analysis on different employability skills covered within this my first year at university and, evidence of how they are incorporated in my own development as a Business Leadership and Corporate Management student to successfully hold a placement for the next two years of my degree.
After working in this position for a while working in groups and introducing new group members is a key ingredient in building teams and relationships. In groups and teams, relationships are the feelings, roles, norms, statuses, and trust that both affect. They reflect the quality of communication between a person and others. The variables that have an important effect on relationships are made with others in small groups. These are the roles a person assumes, the norms or standards, the group develops, the status differences that affect the group's productivity, the power some members have, the trust that improves
Time-management is one of my core academic and employability skills I possess. This skill allows me to prioritise effectively, which includes planning workloads, alongside arriving in a timely manner to places such as work or university. Planning my time for university workloads ' is a strength I have, as I am able to organise and prepare myself, to meet coursework deadlines within the time period
The Human Service profession is a very demanding field but at the same time it can be exceptionally rewarding to the individuals working in this area. Successful human service professionals possess the following traits and/or characteristics; strong interpersonal and communication skills; the ability to relate to the consumer without allowing their own personal experiences to reduce the ability to be effective; being able to efficiently identify and provide services needed; the capability to set up proper boundaries. Regardless of which area the professional works in all human service professionals share some
The first year of Business Administration program sufficiently covers almost all of the skills described in the Employability skills 2000+ handout from the Conference Board of Canada, at least as well as can be done in a single year.
The selection of a team leader is of key decision that can have a great impact on the overall success of a team. A good team leader should be able to build and maintain team morale, instilling confidence and trusting in other team members allowing them to work together to achieve the teams goals (Llopis, 2014). The ability to understand the stages of a team and provide the guidance to all members is essential. The stages of forming, storming, norming, performing and adjourning (Abudi, 2010) are a helpful framework for recognizing patterns during team conversations and the understanding that team development may not always be linear. The aptitude to walk the team through these stages and ensuring they understand the development of the team and why things are happening in certain ways is an important part of the self evaluation process. Having ways to identify when certain behavioral patterns are occurring and a way to then cause changes to the team behavior can help the team maximize its productivity.
| The key features of an effective team performance are: * Leaders who are hands-on, who unite their staff behind a shared purpose, and who are transparent and open in their expectations and pursuit of excellence. * Clarity of vision, which is absolutely focused on the experience
Interpersonal roles involve interchanging ideas with others using an assortment of methods, such as words, gestures, voice tone, facial expression and body posture. Interpersonal skills are the lifeblood of organizations because effective communication dictates operational efficiency and facilitates teamwork. It underlies the efficiency of key business functions such as managing, training, selling and resolving conflicts within an organization.
Interpersonal skills are sometimes also referred to as people skills or communication skills. Interpersonal skills is the ability a person uses to effectively communicate and relate with others around them. They include persuasion, active listening, delegation, and leadership (Oregon State University, 2009) in which are all necessary for law enforcement
Everyone is drawn to confidence; it’s a proven fact. Although, you also want to make