Effective Listening In The Workplace

The Office is an NBC produced show that provided comedy on Thursday nights for eight years. The Office is all about the employees of Dunder Mifflin who live in Scranton Pennsylvania (the electric city). The documentary style show films the employees working at the paper as well as filming their personal lives. An average episode of The Office is typically thirty minutes long. But the series had a few hour long episodes, depending on if it was the beginning of the season, or the end. The series finale is one of the few episodes that was an hour long. The series finale displays many different types of listening that was explained in class. Listening is important to any and all types of conversation. Without it, it would be impossible to receive and interpret messages.

Communication skills are very important no matter where or who you are. Communication within a workplace can determine whether a business or individual is successful or not. Understanding effective communication in a medical setting helps hospitals and doctor offices develop a work environment that is able to communicate effectively with coworker, patients and doctors in order to take of the patients needs. Listening, clarity and Patience are three main keys to effective communication within a workplace. In this paper, the author will describe an experience within the medical field work place where communication was effective.

Let´s focus on communication, specifically listening. , As employees each of you have a leadership role based on your positions. In these positions you are required to take instructions, present guidance, make decisions, and implement policy. If you cannot listen effectively, you will miss critical instructions, mislead guidance, make less informed decisions, and hopefully never implement the wrong policies.

Being an excellent listener is one of the best ways to become a good communicator. Throughout the group work, the author demonstrated great communication skills when listening to her team’s different ideas and then taking them on board to create the best results. Fellow team members will appreciate good listening skills, and so in return, it will have a positive impact to the group’s mood, and encouraging them to be confident to speak up and say their thoughts as they know their ideas are being listened too.

Listening is a profession setting allows us to form relationships with other coworkers, understand the needs and wants of others, properly understand the tasks at hand, and be able to differentiate between the levels of communication other have. Listening enables us to be able to perform better in a job and understand what others expect of you. Some significant barriers that are apparent in a communication setting would be noise, the inability to function as an active listener, and the failure to limit distractions. Many times we are given the chance to properly react to these barriers. By doing so, we allow ourselves to be much more effective in the work environment and allow others to be effective as

In one stage of communication, the quality of conversation can be improved when the workers are engaged in active listening. For instance, note taking during meetings which challenge both individual listening and writing skills, encourages co-workers to improve their sort-term memory to be more active later that day (Hybels & Weaver 2008,). It helps listeners to verify their understanding, and it gives the other person an opportunity to elaborate on main point of the information. Active and effective listening behaviours have a huge impact on the growth of business in the work place, because it shows the interaction between co-workers and how they deal with problems in their environment (Eunson 2012). Active and effective listening demonstrates the ability of workers to hear and feel what the other people want so say without judgment. Thus, active and effective listening skills have positively impact on the workplace.

Since portfolio 1 and researching how to improve my active listening whilst at work and towards other colleagues, I have found myself making more of an effort to engage with others in my workplace, by asking them questions not only about work but their personal life too. This has then lead to me being able to practice my active listening skills but showing positive body language, nodding, laughing and maintaining eye contact, rather than turning back around to my desk which I did previously to try multitask with work responsibilities. I have also turned down the radio or sometimes ask to turn it off so that I can hear others in my organisation (who sit further away) talk to me. I have also practices not interrupting an example of this is when

The ability to listen well is an important tool for understanding others. Sadly, very few people know how to listen well. In fact, most people can think of only one or two good listeners in their lives. Listening is not simply agreeing - it is much more. Good listeners are able to better understand and respond to others, complete assignments accurately, settle disagreements before they escalate, and establish rapport with difficult people.

There are listening and communicating gaps in “the field of executive coaching, mentoring and disciplining due to an exponential growth in the marketplace. Presently, the exponential growth of “free market capitalism is evolving into the knowledge economy” making listening and communication gaps difficult to resolve” (Goldsmith, et al., 2006, pg.220). Regrettably, numerous organizational leaders and teams believe they have very little time when they know they should have learned more about listening and communicating gaps. Accordingly, leaders and team members in organizations typically probably spend about 75% of their time in an interpersonal situation.

Personally, I feel that I excel in these situations by remaining calm, listening carefully, and then focusing on finding a solution.

There are several methods to achieving effective listening. Concentrate on what others are saying. Make yourself shut out other challenges facing you and simply listen. Don't allow yourself to do other things as you listen, such as answering the phone, doing paperwork, or checking your e-mail. Effective listening is difficult and requires all of your attention and effort. The listener needs to focus on what is being said so they will not misinterpret what the speaker is trying to say. Paraphrase or rephrase what the speaker was saying in your own words to ensure that you heard the information accurately. It is important to

Active listening is an attentive and interactive form of listening. One of the primary objectives of active listening is establishing and achieving empathy among all parties engaged in communication together. The words a person uses during communication are important, yet active listening includes listening to a person's words as well as interpreting and intuiting what a person feels and thinks. Active listening is a highly engaging activity. Active listening requires the person doing the listening to have a very keen awareness of all aspects of the communication. Active listening then is a sensory activity that challenges the listener to see, hear, sense, perceive, understand, feel, empathize, and reciprocate.

Many believe listening skills are a necessity to being successful. It’s said that god gave us two ears so we can listen twice as much as we talk, and leaders should follow this saying so they do not miss any important information (Rai).

All these theories show that no matter how employees can be motivated, they are the key element to a company’s good performance. But employee motivation is not the only factor that can make or break a company’s results. How conflicts are resolved is also really important and it must be understood and managed correctly. Regulating conflicts does not mean avoiding them. Conflict is a choice made by individuals or groups, to affirm their rights, defend their

Being able to hear what your employee is saying is very important. Being to offer advice and support to your employee is can be very helpful. If they feel like they are being listened to them will feel more valued to their organization and could bring more to the table than an employee that’s feels like their ideas or thoughts are not being heard.