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Eloandocs Essay

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eLoanDocs is a professional services business serving the mortgage loan industry. Launched in 1995 by Premium Title (a title and settlement service company), eLoanDocs was the solution to reducing Premium Title’s exchange time; the time it took to process mortgage approvals. By 1994, Premium Title sought to reduce their costs and differentiate their service by using technology to improve speed and accuracy of the mortgage-closing process (Cain et al., eLoanDocs: Riding the Tide of Technology Without Wiping Out, p. 762). Being a proprietary business, eLoanDocs was able to corner the mortgage industry market with this new technology. But, in such businesses such as the automotive industry where service-to-service transactions using electronic data interchange (EDI) were manned by …show more content…

Over 50% of documents and data of the mortgage companies went through eLoanDocs’ systems. eLoanDocs yearly vendor expenses for data center hosting, data networks, computer hardware maintenance, and software support subscription were near $2 million dollars. With fewer than 50 employees and under $15 million in annual revenue, eLoanDocs had to find a way to support the massive services they provide for the mortgage industry. Technology changes in 2010 made way for new opportunities and competition for eLoanDocs. Technology vendors like Amazon began to offer cloud computing. Cloud computing is a non-platform dependency network of virtualization, service-oriented architecture, grid computing, and utility computing that allows manipulating, configuring, and accessing applications online (Cain et al., p. 765). There is no evidence of trail to the host server. This case gives us a fundamental understanding of the concept of cloud computing and presents the advantages and issues of this IT infrastructure. This case gives a clear vision of the company’s current situation. Three main questions to consider

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