In our everyday lives, we are constantly interacting with other individuals. These interactions have an effect on our emotions. We have to learn how to identify and deal with these emotions because they have a direct effect on how we deal with issues at work. Individuals can work their way through this process by becoming aware of the importance of emotional intelligence.
Emotional intelligence is sometimes referred to as EI or EQ. In their article, Colfax, Rivera & Perez (2010) stated that “Regardless though of how it is referred to, emotional intelligence (EQ) is concerned with understanding oneself and others, relating to people, and adapting to and coping with the immediate surroundings to be more successful in dealing with
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Secondly, employees can train employees on the benefits of utilizing emotional intelligence as a tool to recognize when challenging situations arise. According to Badea & Pana` (2010), “Leaders with increased EQ know how to detect signs of increased anxiety, to determine the stimuli to calm the anxiety arising in the team and to direct others towards an optimistic and enthusiastic state that facilitates solving with the maximum yield various difficult problems” (pg 72). Companies can also use emotional intelligence to help employees who are emotionally driven. I started a new job about three weeks ago and have a direct report who constantly acts on her emotions. She doesn’t take the time to think through a process because she gets in a panic mode and wants to make immediate decisions. Because the decisions are emotionally based, she tends to make incorrect choices. This employee would definitely benefit from emotionally intelligence training so that she can recognize when she gets into an emotional state of mind. There are several purposes that emotional intelligence serves. GM is a company which has benefitted from understanding the relationship between emotional intelligence and its’ effect on the work environment. GM hired employees for its’ new facility but nothing was getting accomplished because the workers were not getting along and nothing was being accomplished.
Every organization that aspires to be successful must address the value of emotional intelligence in the work place. How people relate to each other determines if the organization eventually moves from
Emotional intelligence (EI) is a type of intelligence that allows a person to see and control their emotions, as well as helping them to understand the emotions of others (Lamberton & Minor, 2014). Jafri, Dem, and Choden, (2016) found that EI can be used as a predictor for workplace success and plays a part in acceptable job performance. Understanding the subcategories of EI can directly improve human relations in a business setting. There are four subcategories to EI; self-awareness, social awareness, self-management, and relationship management (Lamberton & Minor, 2014). Additionally, knowledge on EI can improve personal interactions with family, friends, co-workers and others. As Registered Nurse (RN), EI plays a vital role in my career
What is emotional intelligence? Why it is important to understand emotional intelligence in today’s society? People can have a wide range of emotions from being happy, confused, angry, sad, etc. As individuals’, it’s important to understand our own emotions as well as those around us at home, work, and in social environments. If we are able to comprehend and control our emotions, it makes it easier for us to see others’ perceptions of ourselves.
As mentioned in (Bradberry, T., & Greaves, J. 2009Pg. 7), emotional intelligence connects the emotional and rational part of the brain. People with higher level of intelligence outperforms from people with average level of intelligence only 20% of the time, this is a critical factor of emotional intelligence. My organization very well understands the importance of emotional intelligence at work place. They understand how developing emotional intelligence in their employees will help them in achieving goals and eventually success. They do understand the four skills that make up emotional intelligence and want to incorporate them well in their organization.
Emotional intelligence plays a very critical role in the overall quality of our personal and professional lives. In fact, many people feel that emotional intelligence (EQ) is more important than one’s intelligence quotient (IQ) when it comes to attaining success in their lives and careers.
“Any person capable of angering you becomes your master.” (Epictetus). Epictetus was quite right as throughout history and everyday life, emotional intelligence (EQ) has been used for exploitation or in good heart. Which is because emotional intelligence is the ability to manage emotions of yourself or others and it is that principle that “Emotions can get in the way or get you on the way.” (Mazhura). Therefore I believe being emotionally aware can make you a better citizen and having the skill to empathize.
Emotional intelligence (EQ) is the ability to identify, use, understand, and manage own emotions and emotions of others in positive manners to alleviate stress, relate effectively, empathize with others, surmount challenges, and moderate conflict. This capacity enables us to recognize and understand (usually a non-verbal process) emotional experiences of others. EQ is learned, contrary to Intellectual ability (IQ) that is constant over the course of time. In order to permanently change behavior in ways that stand up under pressure, it is essential to learn how to subdue stress momentarily, and in relationships so as to remain emotionally conscious. This writer utilized the Bradberry and Graves (2009) emotional appraisal tool to complete an assessment of own emotional intelligence with a view to set goals and formulate action plans to improve on professional success and personal excellence.
Emotional Intelligence helps us know our emotions and also helps us in controlling our own emotions as well as the emotions of people around us.
Formally, Emotional Intelligence, commonly abbreviated as EI is defined as the capacity to reason of and about emotion so as to enhance reasoning or rather thinking. It is also defined as the capability of an individual to recognize and understand the meaning of emotions, their relations and use this information to reason critically and solve problems based on these emotions (Dann 78). The first Emotional Intelligence theory was initially developed by early psychologists back in the 1970s and 80s. This study was advanced and has been advancing over the past years. It has become very important in organizational development and developing people in the process. This is because the Emotional Intelligence or rather Emotional Quotient
An individual can learn this skill through practice and will help them reach goals in a positive way. Furthermore, studies have showed that taking anger management courses greatly impacts a person’s ability to acquire emotional intelligence. Empathy is the last skill an individual should retain when dealing with emotional intelligence. Empathy is the ability to understand the feelings of others. The more empathetic an individual is towards others feelings the better that individual will be dealing with situations. The skills needed when dealing with emotional intelligence will help an individual connect with coworkers more effectively and ultimately be a leader in the marketplace (Novick).
“Emotional intelligence is the ability to understand and manage our emotions and those around us, therefore, this quality gives individuals a variety of skills, such as the ability to manage relationships, navigate social networks, influence and inspire others. Every individual possesses different level, but in order for individuals to become effective leaders, they will need a high level of emotional intelligence. In today’s workplace, it has become a highly important
Emotional intelligence also entails me understanding strengths and weaknesses are when it comes to dealing with individuals and becoming an effective leader. If I do not take the time to do this, I can get trapped in trivial issues and forget what is important and eventually forget my emotional intelligence. This can hurt my work relationships and I will no longer enjoy my job.
The book “Working with Emotional Intelligence” by Daniel Goleman deals with the emotional assets and liabilities of individuals in organizations. Emotional intelligence is traits that go beyond academic achievement or IQ. As a matter of fact he points out that high academic intelligence can sometimes stand in the way of emotional intelligence. Broadly speaking, emotional intelligence determines how well we handle difficult situation, which cannot be solved by logic, but more by a “feel” for the situation. These attributes are very hard to measure, which is why many standardized tests, whether academic or for employment, fail to measure these attributes, even though these are the one which determine
Leaders today are presented with an ever-increasing reliance on unifying a team or organization to achieve goals and objectives. With this demand for higher-level leaders, the ability through which a leader is able to appeal to specific traits and qualities is never more important. Emotional Intelligence (EI) is one area of focus that a leader in the marketplace today must be able to appeal to and demonstrate as a core competency.
The fundamentals of Emotional Intelligence are: self-awareness, self-management, social awareness, and the ability to manage relationships- (translate into on-the-job success. (Goleman, p. xv) Teaching EQ skills will help identify, express, and manage feelings especially, impulse control and handling stress and anxiety. Today companies worldwide look through the lens of EQ when hiring, promoting and developing their employees. People with greater EQ are great leader, manage, control their emotions more adequately and exceed expectations. To be