Emotional Intelligence Essay

1188 Words5 Pages
In our everyday lives, we are constantly interacting with other individuals. These interactions have an effect on our emotions. We have to learn how to identify and deal with these emotions because they have a direct effect on how we deal with issues at work. Individuals can work their way through this process by becoming aware of the importance of emotional intelligence.
Emotional intelligence is sometimes referred to as EI or EQ. In their article, Colfax, Rivera & Perez (2010) stated that “Regardless though of how it is referred to, emotional intelligence (EQ) is concerned with understanding oneself and others, relating to people, and adapting to and coping with the immediate surroundings to be more successful in dealing with
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Secondly, employees can train employees on the benefits of utilizing emotional intelligence as a tool to recognize when challenging situations arise. According to Badea & Pana` (2010), “Leaders with increased EQ know how to detect signs of increased anxiety, to determine the stimuli to calm the anxiety arising in the team and to direct others towards an optimistic and enthusiastic state that facilitates solving with the maximum yield various difficult problems” (pg 72). Companies can also use emotional intelligence to help employees who are emotionally driven. I started a new job about three weeks ago and have a direct report who constantly acts on her emotions. She doesn’t take the time to think through a process because she gets in a panic mode and wants to make immediate decisions. Because the decisions are emotionally based, she tends to make incorrect choices. This employee would definitely benefit from emotionally intelligence training so that she can recognize when she gets into an emotional state of mind. There are several purposes that emotional intelligence serves. GM is a company which has benefitted from understanding the relationship between emotional intelligence and its’ effect on the work environment. GM hired employees for its’ new facility but nothing was getting accomplished because the workers were not getting along and nothing was being accomplished.
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