Employee Engagement
Employee Engagement is made up of two words, Employee and engagement. In simple words, it can be defined as an engagement or commitment of an employee towards its organization. It is not entirely clear when the term “engagement” was first used in relation to work, but generally the Gallup Organization is credited for coining the term somewhere in the 1990s( Schaufeli, 2013 p.2).
An engaged employee can be easily distinguished from disengaged one by simply asking a question. Ask an employee, what their company does? An engaged employee will say we provide software services while a disengaged employee will say, they/Company provides software services. It is evident from here that an engaged employee is involved completely to achieve the goals of company, hence will be more efficient and considers himself as a part of the success of company. Various researches have also shown that engaged employees are much more efficient than disengaged ones, which results in positives for an organisation.
An engaged employee feels involved in and excited about his work. Engaged employees produce at high levels individually, and contribute to improved business results. In fact, Gallup research shows employee engagement can be linked to increased productivity and profitability, along with benefits such as decreased turnover and absenteeism (Connolly, et al., 2013, p 48-52).An organisation with a higher number of engaged employees is likely to be more effective, efficient
Employee Engagement - This is the communication between an employee and staff on all levels. There are 3 dimensions of employee engagement - Intellectual, Affective and Social. If these dimensions are positive, encouraging and work related, staff will feel valued and make greater contributions towards the organisation.
Employee engagement is today’s leadership priority. However, the catchphrase goes a long way back in the beginning of the 21st century. It has gained interest to this date, which can be credited to Gallup’s first version of the Q12 in the 1990s commonly termed as the Gallup Workplace Audit (Gallup Consulting, 2006). Subsequently, Gallup has continuously refined and expanded their Q12 for current business challenges. Furthermore, several literatures, surveys and evidence-based studies abound that exhibited positive results with employee engagement such as increased performance, safety, retention and profits among others.
The CIPD (2014) factsheet states that Employee Engagement is a concept that ‘is generally seen as an internal state of being – physical, mental and emotional – that brings together earlier concepts of work effort, organisational commitment, job satisfaction and ‘flow’ (or optimal experience)’. An engaged workforce willingly demonstrates discretionary effort within their roles; their goals and values reflect that of their employers/organisation; they express a passion for work, feel valued and that their work has meaning.
One of the primary factors in employee engagement is a person’s relationship with his or her direct manager. Some managers are excellent at managing teams and making each person feel valued, while others don’t have the same abilities. Train your managers in the skills that can improve employee engagement, and it can boost your organization’s overall results. Most employees fear their supervisors, so they choose to leave because they don’t want to work in a stressful environment. However, they don’t always express their
Engaged employee: They are builders of organizations. Giving their 100% efforts both mentally and physically to organize. They show high organization citizenship and job involvement behavior also.
1.2 Analyse the three principle dimensions of employee engagement (the emotional, the cognitive and the physical)
Workforce engagement is the feeling of emotional connection someone has to their workplace. An engaged employee feels satisfied and enthusiastic about their work. They feel valued, driven, and that they belong to part of a team. This is the way a school should feel for its employees. When teachers and staff of a school are engaged in fulfilling the work of the school they show higher levels of performance and thereby increase the achievement of students. Principals should know the engagement level of their staff and also any events or feelings that may impact that engagement level.
Employee Engagement is a measurable degree of an employee's positive or negative emotional attachment to their job, colleagues and organisation which profoundly influences their willingness to learn and perform at work. Thus engagement is distinctively different from employee satisfaction, motivation and organisational culture.
Employee Engagement: It’s a known perception that an engaged workforce provides many intangible benefits that is linked directly to retention. HR policies should focus on employee engagement initiatives that stimulate motivation levels of employees to perform better and bond with organisation. This process should be initiated right from induction and continue throughout their tenure by opening channels of continuous communication and encouraging interpersonal relations. HR is responsible to incorporate methods to measure engagement and at regular intervals track engagement contribution to company’s success.
Employee engagement is a simple, but looked over phase of everyday business. Most of us don’t even think about it in everyday life, or even know what employee engagement is. What does it mean to be an engaged employee? It means that you’re interacting effectively with your
Engagement is a sign of satisfaction and loyalty to the firm which can be incurred by increasing job resources
Employee engagement, which reflects the emotional commitment an employee has to an organization is not just an organizational nicety but a business necessity due to direct ties to a number of performance outcomes, such as profitability,
Employee engagement has been a trend of management since 2004.(CMI 2015) ‘Some people may believe that engagement is just about employees ‘going the extra mile’, but it is much more.’(CMI 2014) Within globalization, how to apply employee engagement is significant for an organization to achieve their performance. A key aspect of employee engagement concerns how employees manage their position, performance and development in relationship to the company’s strategies. Therefore, according to Moenguc (2013), employee engagement has been personalized as a“persistent, positive affective-motivational state of fulfillment.” To demonstrate how this process affects the overall performance of an organization, John Lewis has been selected as the case study
Companies that have higher levels of engaged employees have higher earnings per share (EPS) than companies that have lower engagement levels (Kelleher, 2011). Engaged employees are more productive, have higher levels of customer loyalty and help their employers become more profitable. An engaged employee is less likely to leave their current position. This saves their company money because there is no need to spend money to hire and train new personal. These saving can be passed along to the employees for increased wages, bonuses, and benefits. All of these items help in motivating employees, to attempt to engage the disengaged.
‘Engagement happens when people are committed to their work and the organisation and are motivated to achieve high levels of performance. Engaged people at work are positive, interested in, and even excited