Essay Hard and Soft Human Resource Management of CareKind

The care home needs to have staff that are trained and have a Health & Social care qualification. Also staff must not discriminate the religious/ cultural values of the service users. The manager of the care home also needs to consider female staff looking after bathing/ dressing the service user who is also female, because the female service users will prefer a female staff. This will respect the dignity of the service users. Staffs must be encouraging service users

Ability to arrange workday around personal obligations for example instead of working the normal shift from 8.00am to 5.00pm people can choose to work from 7.00 am to 4.00 pm and use that hour left for personal matters.

Providers are often not employees, but instead work under a contract. If their contract doesn’t spell out the training requirements specifically, the HCO may not be able to ensure they complete the training to maintain privileges. Additionally, providers continue to be paid on volume, therefore, by requiring them to participate in training, this can decrease their relative value units (RVUs) by which they are paid. Essentially, an organization runs the risk of dissatisfying the providers they work with by requirement them to attend training for which they aren’t paid as it is not productive and they are then losing money as they cannot see patients during that time. This had been the case with Providence in the past. However, when they began their journey toward becoming highly reliable about four years ago, they recognize this was a problem and instead required all caregivers no matter their role within the organization to complete training. Contracted providers were required to complete the training to either credential, or recredential. This represented a potential risk to the organization. Not only were they investing millions of dollars in the materials and the time to train all caregivers organization

As a part of managing staff, it is their responsibility to hire, train, and develop, and terminate if needed be. I asked Ms.McBryde How important is peace of mind? Peace of Mind is everything my company represents. Sunshine On The Go provides the peace of mind that comes with knowing your caregiver will be there when care is needed. Our in-home care service offers personalized care plans and a licensed caregiver to come to you whenever and wherever you need them they provide excellent service. With service available for as little as a few hours a week, or as many as 24 hours a day, patients and their loved ones can retain independence, privacy, and peace of mind while getting the proper care they deserve with this healthcare agency. How do you select your caregivers? Each team member is carefully selected who have to be licensed in the state of Maryland and Virginia through the Board of Maryland of Nursing. We take many pride in our team of experience caregivers. All the workers are compassionate, knowledgeable, and dedicated professionals who work diligently to earn the trust and confidence of every patient and

Care homes should provide a quality of service meeting the needs of the residents as in a normal setting. However, the institutionalised nature of the care has many negative impacts on the residents’ as they perceive it is as negative form of care and a service denying independence, autonomy, privacy, power and other principle of human rights. Elderly are abused and neglected in some care homes while large proportions of staff caring for them are untrained and incompetent in caring. Funding for elderly care is major issue, on one extreme elderly are being forced to pay for care and on the other local authorities struggle to manage service within their budget.#

The Care Act 2014 (CA) provided provision to reform the law relating to support and care for adults alongside support for carers, placing a duty on local authorities (LA) to promote an individual’s well-being. In order to provide the clients in the case study the best outcome too the difficulties they are facing, using the legal framework of the CA (2014), regulations and guidance this case study will establish eligibility to a Need’s and Carer’s Assessment. The support options available will be discussed alongside the legal provisions surrounding them. Finally Grace will be advised on the options available to her in order to plan for the future should her memory and cognitive difficulties worsen.

This essay will discuss the concept of person centred care, why ser-vice users are at the centre of any decisions made. The importance of this when developing a plan of care to an individual with dementia within a community care setting with limited mobility. What the structure of the mutli disciplinary is when involved in delivering a package of care and how the different roles involved contribute to the positive outcomes

The CIPD (2014) factsheet states that Employee Engagement is a concept that ‘is generally seen as an internal state of being – physical, mental and emotional – that brings together earlier concepts of work effort, organisational commitment, job satisfaction and ‘flow’ (or optimal experience)’. An engaged workforce willingly demonstrates discretionary effort within their roles; their goals and values reflect that of their employers/organisation; they express a passion for work, feel valued and that their work has meaning.

Engagement is a sign of satisfaction and loyalty to the firm which can be incurred by increasing job resources

Employee Engagement is a measurable degree of an employee's positive or negative emotional attachment to their job, colleagues and organisation which profoundly influences their willingness to learn and perform at work. Thus engagement is distinctively different from employee satisfaction, motivation and organisational culture.

In an effort to answer this question I will start off with a clear account of the meaning of dementia, from what it is to the distinctive features of this disease to treatment or appropriate and care needed. This will then be followed by an effort define what is meant by person-centred care in relation to a particular workplace, before plunging into an explanation of what goes into the assessment of the service user, the planning tools needed while addressing some of the benefits of using the person-centred care approach in the care of dementia patients and others service users.

The policy within the care home has been set out to the requirements set by the Care Standards Act 2000. All staff must receive a copy of the policy at induction and a signature is required to say they understand its implications.

Employee Engagement - This is the communication between an employee and staff on all levels. There are 3 dimensions of employee engagement - Intellectual, Affective and Social. If these dimensions are positive, encouraging and work related, staff will feel valued and make greater contributions towards the organisation.

Work engagement is defined as a pleasing sense of satisfaction, a state of wellness while at work. Nurses are engaged with stamina and enthusiasm and dedication in the implementation of tasks toward their patients. Shared governance

Hard HRM, on the other hand, stresses 'the quantitative, calculative and business-strategic aspects of managing the "headcount resource" in as "rational" a way as for any other factor of production', as associated with a utilitarian-instrumentalist approach (Storey 1992: 29; see also Legge 1995 b). Hard HRM focuses on the importance of 'strategic fit', where human resource policies and practices are closely linked to the strategic objectives of the organization (external fit), and are coherent among