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Essay On Administrative Assistant

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OBJECTIVE
To obtain the Customer Service Rep / Administrative Assistant position and Biologica Technologies.

QUALIFICATIONS

• 5 years of experience in Student Services with increasing responsibilities in Veteran Services
• 5 years of experience in office administration, customer service, supervision, and procedures
• Over 5 years of experience in auditing, processing, and reconciling files
• Over 5 years of experience in account management, recordkeeping, and inspection
• Over 5 years of experience on Federal and State Veterans Education Benefits eligibility, applications, processes, appeals, and awards
• Over 5 years of responsibility for maintaining confidential and sensitive information
• A proven leader who can effectively work …show more content…

ulation with regard to student account and time sensitive paperwork
• Ensure student accounting and ledger information is accurate and up-to-date in student database
• Establish student group listings and processes positive service indicators in PeopleSoft
• Acted as Interim Supervisor of Veteran Services in the absence of current Interim Veteran Services Supervisor during Fall 2016, Spring 2017, Summer 2017, and additional semesters when needed
• Processing GI Bill certifications for over 1,500 Veteran students per semester; practiced principles and policies of record keeping
• Execute knowledge on veteran student account practices, student data entry, and debt reconciliation between the Department of the VA, students, and the college
• Extensive knowledge of all military education benefits (GI Bills, CalVet, TA, and MyCAA)
• Effectively use tact, discretion, courtesy and patience in dealing with sensitive and difficult situations
• Effectively operate computer systems such as; enterprise software, word processing, spreadsheet software other business equipment
• Knowledgeable on appropriate guidelines relating to FERPA and university policy on the release of records and information to a third party

Veterans Affairs Certifying Official Palomar College, San Marcos, CA 2016 – Present
• Knowledgeable on federal, state and local codes, laws and regulations, including the California Education Code and Title IV of the California Code of Regulations
• Verify

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