preview

Evaluating Mission Statement

Decent Essays

The foundation of an organization and related programs is the mission statement. The purpose of a mission statement is to define who the organization is, and provide a framework for ensuring that each decision aligns with the mission of the organization. Creating a mission statement gives employees a sense of direction and purpose for the organizations and programs within the organization (Walker, 2012). This paper addresses the importance of identifying preliminary information prior to gathering data to evaluate the program, a discussion of theory and processes involved in developing performance indicators, a discussion of theory and process involved in designing questions to guide the evaluation plan, and research-based rationale for tool …show more content…

Performance indicators are categorized by input, operation, and output factors, and by effectiveness measurement (Pornprasert & Poonikom, 2016). Categorizing performance indicators in such a way ensures that the overall effectiveness of the program is analyzed without forgetting major components. After extensive research on performance indicator development, Pornprasert and Poonikom (2016) created a framework that ensured the selection of performance indicators was appropriate. The process begins with gathering all performance indicators and synthesizing them through the Nominal Group Technique and Affinity Diagram Technique. This helps reduce the number of performance indicators utilized. Once the indicators are gathered and synthesized, analysis begins using the Confirmatory Factor Analysis. Utilizing the Analytical Hierarchy Process, the performance indicators are evaluated to create a priority level for each indicator. Finally, a Pareto Diagram is utilized to select the appropriate performance indicators (Pornprasert & Poonikom, 2016). This is an appropriate process for developing performance indicators for WellConnect because it ensures that each of the key performance categories are represented and then evaluated to ensure they are quality and will measure …show more content…

There are many factors to consider when selecting the appropriate forecasting tools, such as, relevance, data requirements, costs to the organization, and availability of required resources to accurately forecast. Armstrong (2001) argues there are six ways to select the best forecasting tools: convenience, popularity, structured judgement, statistical criteria, track records, guidelines from previous research (p. 366). Armstrong (2001) argues that using multiple selection techniques is a suitable way to select the correct forecasting

Get Access