Evaluating the Consultation and Education Department Research Paper
Heather Sanchez
University of Phoenix
June 17, 2011
The Greenby Mental Health Center funding has been cut back. The cut back in funding has caused the organization to look at possibly doing away with their consultation and education department. This paper will describe at least one process evaluation measure and at least one outcome evaluation measure that could be suggested for the Consultation and Education Department at Greenby Community Mental Health Center to display the program effectiveness and efficiency. The paper will also explain the scope and purpose of the chosen process evaluation and outcome evaluation measures and how they influence the design.
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(Reh, 2011)” Cost/benefit analysis is a possible suggestion because the Consultation and Education Department director can argue that the benefit of the program far outweighs the cost of the program. The Consultation and Education department draw clients in and a large majority of these clients go on to participate in the larger, more funding drawing, programs. So if the department is done away with, client numbers may decrease and other programs may suffer. “Outcomes evaluation is often described first by looking at its basic components. Outcomes evaluation looks at programs as systems that have inputs, activities/processes, outputs and outcomes -- this system's view is useful in examining any program! * Inputs –
These are materials and resources that the program uses in its activities, or processes, to serve clients, equipment, staff, volunteers, facilities, money, etc. These are often easy to identify and many of the inputs seem common to many organizations and programs. * Activities –
These are the activities, or processes, that the program undertakes with/to the client in order to meet the clients' needs, for example, teaching, counseling, sheltering, feeding, clothing, etc. Note that when identifying the activities in a program, the focus is still pretty much on the organization or program itself, and still is not so much on actual changes
Provide a psychological evaluation to enable client to have a proper diagnosis and treatment for disorder
Identify with an individual the resources, support and assistance required to access and use selected services and facilities
For this program, Program Definition is a key. Program definition will be the primary deliverable for the planning process and describe all aspects of the program. This will include program overview, objective, scope and assumptions and risks. Ensuring that the appropriate stakeholders are at the table and that everyone is adequately informed
Each of these programs aids and assets adults, families, children, and disabled clients in addressing discrimination, oppression, vulnerabilities, and conditions of inequality, as well as empowers the clients in making positive change in their lives.
When an organization starts to make decision about the programs it will offer they have to start thinking about the processes and outcomes they want to use and achieve through their program. They need to find the best ways to run their program that follows their mission and produces outcomes that help support that same mission. Process and outcome evaluations in a human service setting help the organization to better understand the outcomes of their programs and the processes in which the outcomes came. (Yuen, Terao, 2003) This paper will walk you through an explanation and outline of a process and outcome evaluation plan for the PEACE Domestic Violence Agency. This process and outcome evaluation plan would be helpful in the organizations
In different city and states they offer emergency assistance for bills and also advocating and case management services. The programs are created to both improve the immediate person and family needs. To name a few of the services provided by the program includes emergency rental assistance with Security Deposit emergency, utility bill assistance which includes gas, water, and electric and emergency food aid.
Evaluating the Consultation and Education Department funding at the Greenby Mental Health Center is the focus of this paper. The centers funding has been reduced. Additionally the reduction in funding will cause the organization to consider closing down their consultation and education department. First I will describe one process evaluation measure as well as one outcome evaluation measure, which could be an optional recommendation for the Greenby Community Mental Health Center. These measures will help to show the
Including staff in the creation of client programs both creates and teaches effective communication. Staff can provide a unique perspective about the daily lives of clients. By including staff in program planning, they will understand the reasons behind decisions made as they pertain to regulations and programming, and can then relay those reasons to other staff members. (Regulations)
Clegg and Smart (2010) noted that the term outcome measurement process is often interchangeable with achievement, goal, objective and indicator. Furthermore, Clegg and Smart (2010) went on to identify these terms, goals, outcomes present as essential elements to assist in identification of relevant data for program evaluation. Definitions of terms recognizes that goals are a broad statement of the ultimate aims of the program, outcomes are the changes in the lives of recipients, organization communities and those impacted by the program, and indicators indentifies specific, measurable information that can be collected or tracked to show that outcomes have occurred (Clegg & Smart, 2010).
They also provide programs and services, such as individual Service Plans and supported employment helping the individuals the serve find jobs and other helpful resources in their community. They provide a
If one were to give an educated guess, one would believe it's the recording of services. It would only the services that they utilized within the organization. One may also think that referrals utilized by the client would be included the Service-Centered Records. Although the Service- Centered Records only consisted of the service a client received, it would fall under the confidentiality portion. A social worker is bound by Health Portability & Accountability Act (HIPPA). Therefore, would not share information without consent unless there is a threat of self-harm or the harm of others and also a public interest.
Program evaluations have made contributions to the Mental Health field for many decades. In the past program evaluations have been conducted outside the scope of a traditional Marriage and Family therapy framework. Sprenkle (2003) elaborates that MFT’s have been trying to move towards evidence-based research and evaluations. Trying to find the balance between evidence based and a systematic approach. What is also an area that poses some challenges is counselors and therapists trying to implement programs into existing organizations (Sprenkle, 2003). Program evaluations are able to provide useful information to MFT’s to aid in making improvements (Mertens & Wilson, 2012). Merton & Wilson (2012) explain that evaluations may also interfere
The purpose of this paper is to examine the current programing at The Rainbow Community Center of Contra Costa County (RCC), as well as the current measures it uses for evaluating the services they provide. The program will be described with an emphasis on the counseling and case management programs, which currently do not have a method of gaining the clients’ perspective of how well a counseling or case management session went. A needs assessment for the Counseling and Case Management Programs will be provided along with suggested improvements and an improved evaluation tool suggestion.
The new intervention that I would like to implement at Huther Doyle is meditation. Using meditation and mindfulness will help patients be able to center themselves and provide a time for centering in their hectic lives. Normal group sessions are two hours long. When implementing meditation the same length of group time will be necessary for billing purposes. The two hour session will be distributed with the first 30 minutes consisting of meditation and the last hour and a half consisting of discussion. The meditation will be led by the primary group counselor or myself. The goal of meditation is to reduce chemical and substance use and abuse by the patients of Huther Doyle.
The program-centered administrative consultation has just one goal and it is to construct a new program or improve an existing one with the help of an individual or group of consultees. The primary role of the consultant is to help to consultee in the assessment for change. Consultant conducts meetings in order to assess with the problems and cultivate plans that will provide assistance to underrepresented populations.