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Evaluation Of A Medical Case Manager

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In August 2006, I received a promotion as a Medical Case Manager, for the Ryan White-Early Intervention Services Program at the Community Health Center. The Ryan White program helps individuals receive comprehensive primary HIV medical care and other support services. In my experience as a medical case manager, I am the first contact person when a client is scheduled to see a medical provider at the health center or seek other supportive services. As their medical case manager, my responsibility is to do the client’s first initial intake by getting the client’s demographics, medical coverage information, and link the client with healthcare services. After the client’s first initial appointment at the health center, I will then …show more content…

An intake and assessment is where an initial meeting is conducted with a case manager and a client or client’s caregiver to gather information in order to address the client’s immediate needs. The purpose of an initial meeting is to make sure the agency is able to provide the services requested by the client or caregiver and the initial meeting may also be used to screen clients to determine if there is a need of case management services; and if so, the intake can determine the type of case management the client need. The case manager assess the client and helps by providing appropriate support and by making referrals to other agencies where help can be provided to help the client accomplish their treatment goals. An intake can initially start over the phone or face to face by gathering as much information as possible in regards to the client. An initial appointment should be schedule on the first point of contact with the client or caregiver. Many agencies are flexible in terms where the intake and assessment should occur. It should always be conducted in a place that is safe and convenient for the client or caregiver. The case manager should notify the client of any documentation needed from them in order to facilitate the intake process. Each client has individual needs and there are many referrals a client could benefit from, for example: risk reduction counseling services, emergency financial assistance, food banks, housing services, legal services and

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