External and Internal Factors

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External and Internal Factors "Management is the process of working with people and resources to accomplish organizational goals" (Bateman-Schnell, 2003, p. 14). The four functions of management are planning, organizing, leading, and controlling. Internal and external factors such as rapid change, technology, and diversity impact the four functions of management. This paper will focus on these three factors and their impact on Verizon. The successful application of the four management functions when dealing with these factors, impact the success and failures of Verizon, as well as all other organizations. Rapid change impacts the four functions of management. The atmosphere is less stressful when Verizon has the luxury of operating…show more content…
Organizing these meetings has gone from dependence on resource availability to selecting from a variety of meeting options such as teleconferencing, web share meetings, and conference calls. Technology has also impacted the means of leading a team. Projects are no longer initiated and supervised on site. Today, a manager has the ability to run a project remotely thanks to advances such as instant messaging, remote call forwarding, and wireless internet access. A project team leader can receive a call, go online for answers, and electronically forward documentation to the team from a remote location, or the comfort of his home. Perhaps the most effective impact technology has is how quickly results can be measured when monitoring the success of a project. Once a project is complete, tools such as shared databases allow each team member to monitor results real-time, and apply necessary changes. Technology also impacts Verizon externally. Advancements in communication delivery by a competitor often cause a planned project to be altered. The popularity of Nextel's walkie-talkie feature gave Verizon incentive to adjust focus its planned rollout of a similar service. Other competitive technological advances, such as broadband, drove Verizon to explore new ways to organize resources in order to meet the competitive challenge. To implement FTTP (Fiber to the Premise) using techs with no experience in fiber, a centralized support

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