Fish!: A Remarkable Way to Boost Morale and Improve Results Essay

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Fish!: A Remarkable Way to Boost Morale and Improve Results

The book Fish!: A Remarkable Way to Boost Morale and Improve Results is a fictional story about a woman thrust into single parenthood and a leadership position she’s not too sure she is ready for. The story follows Mary Jane through the tedious task of turning the third floor ‘Toxic Waste Dump’ into a high energy environment where the workers actually enjoy being there and working with each other.

At first, Mary Jane resorted to taking her lunch breaks outside of the office so she could avoid the snide remarks of other employees and internal customers of ‘First Guarantee Financial.’ One day while on her lunch, she decides to go for a walk through a local fish …show more content…

The actual topic of this paper is making a change in the workplace from the boring day-to-day norm to a high energy and exciting work place. The Pike Place Fish Market gave the employees of First Guarantee the same enthusiasm a group of newly hired employees would have. This topic places employees in troubled times and redundant work into something new and exciting. It gave them a chance to get to know each other as more than just a name or face. Friendships were made, which working with friends is much more enjoyable than working all day with someone you know nothing about. By instituting a ‘Be Present’ rule, the co-workers were devoted to giving each other full attention and a listening ear anytime another needed it.

The supervisors in this story were originally set out to find someone who could turn the negative productivity of the third floor into positive. Mary Jane proved to herself and her supervisors that it is possible to turn a place, even one as dull and dead as the third floor, into something exciting.

The second group mainly focused on through this story was the customer. How could they best be served? How could they not be a nuisance, and walk away having had the employee ‘Make their day?’ By implementing the ‘Be Present’ rule, the employees devoted themselves to giving the customers 100% attention and trying to do anything to ‘Make their

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