The purpose of this post is to put myself in a nursing leadership role and discuss three of Greg Fisher’s (2008) business principles that are necessary to maintain safe, quality, patient-centered care in a fiscally sound manner. The three business principles I will discuss include managing cash flow, managing customer expectations, and setting goals (Fisher, 2008). Wynn (2016), claims that value is measured by the outcome achieved per dollar spent. Value-based payment programs tie reimbursement to not only the quality of care provided to patients, but patient experience, as well. Therefore, the business principles of managing cash flow, managing customer expectations, and setting goals are important to health care. These business principles are important to me because nurses make significant contributions to the business of health care (Mason, Gardner, Outlaw, & O’Grady, 2016). First, I will discuss “managing cash flow” (Fisher, 2008). Acting as a nursing leader, I will face daily decisions regarding finance and resource allocation, such as authorizing overtime or requesting costly unit supplies on a limited budget. Nurse managers at my workplace must authorize overtime and monitor supply utilization as a …show more content…
Acting as a nursing leader, I would encourage the entire health care team to understand and meet a patient’s expectations. My organization embodies patient-centeredness and expects nurses, as well as all health care providers to utilize good provider-patient communication, collaborative decision-making, and coordination of services (SMMC, n.d.). Moreover, managing customer expectation does not end when the patient is discharged. The patient must take what he or she learns from their health care providers to manage their care at home. Patients must understand their follow-up care and who to contact when questions arise (AHRQ,
As a Registered Nurse is a crucial component to ensure that there is effective communication between the nurse and patient. As well as being respectful to the person’s dignity, culture, values, beliefs and rights. This is because everyone is different, and due to this it is important that I am being cautious to each person’s individual needs.
One of the major functions of a nurse manager is managing a budget and allocating resources necessary to manage the unit or facility effectively. “Major steps in the budgeting process include gathering information and planning, developing unit budgets, developing cash budgets, negotiating and revising, and using feedback to control budget results and improve future plans”(Yoder-Wise, 2012, p. 244). The nurse manager must be able to accommodate variances and acclimate the budget in both the projections and up-to-date expenditures. Proficiency in managing a unit level budget is essential for both a favorable variance and optimal patient outcomes. Budgeting entails reviewing revenues and expenses, staffing costs, supplies, and capital equipment costs (Contino, 2001). This case study examines personnel, overtime (OT), supplies, travel, equipment, and staff education and the manner in which management can address these factors.
In this week’s discussion I will review the ten business principles as defined by Greg Fisher. I will then choose three principles to discuss. I will then explain the business principles that are utilized in my facility, as well as those that are not currently utilized. Upon describing the ones not utilized, I will then give examples on how they can possibly be implement into the facilities practice. In closing I will discuss what principles are and which ones are not important to healthcare system.
When it comes to a nursing philosophy, every nurse has their own values, beliefs, and ideals that are different and unique from others. It presents a great challenge when incorporating these ideas into a professional practice. “Professional values are standards for actions accepted by the practitioner and professional group that provide a framework influencing the behavior of the group.” (“Professional Values: The Case for RN-BSN Completion Education,” 2008, p.1). Identifying which values are most important will have a huge
Communication is key to effective healthcare practices. According to American Journal Of Critical Care (2014), Patient-centered care starts with “effective communication, being empathetic and available, avoiding personal prejudges, and listening therapeutically are integral parts of patient-centered care” (Riley, White, Graham, Alexandrov, 2014, p. 320). This will improve communication; promote patient involvement in care, which creates a positive relationship with the healthcare provider and medical team. This results in improved adherence to treatment plan. Clinical practice guidelines need to be implemented for the patient and family members to be able to be involved in informed decision-making regarding healthcare needs. The fundamental core of nursing is to have a partnership with the patient and their family regarding the patient’s outcome.
Patient-centered care refers to the view that patients and their family members are partners in developing a care plan. This stems from the belief that the patient is in control and that the care provided is rooted in respect that addresses the patient’s personal needs and values (Barnsteiner & Sherwood, 2012). Creating a partnership with a patient that allows them to grasp the goals and methods of their plan of care and includes them in the decision-making process can prevent errors from occurring. This gives the patient the opportunity to correct any
A common goal all healthcare providers share, is the desire to provide excellent patient care. The delivery of care is constantly changing in healthcare, however, the patient will continue to remain the focus of care. The success of nursing care thrives off the ability to fulfill patient needs and to maintain patient safety and satisfaction. When patients are admitted to the hospital, their need for an increase in their level of care and attention, due to the decline in their health status, and inability to preform normal daily activities of daily living. The loss of independence places the patient in a vulnerable state of mind, causing the individual to rely on members of the healthcare team to assist with basic self-care needs while in a stable and well-organized environment. A structured environment can be accomplished through the practice of hourly rounding on all patients.
So it is extremely important that the RN and other team member have a two-way open dialog to ensure that the necessary information is obtained. When team members come together in such a collaborative way, it promotes an atmosphere that allows discussions that can solve complex client health care problems, prevent errors, and allows the RN to act as an advocate for the client. In the plan of care when the RN is continuously reviewing the chart and client status, this collaboration is critical. It allows the RN to ensure that all disciplines involved in the clients care are up to date and doing their part to contribute to the expected goals. In most situations it is the responsibility of the RN to organize these collaborations when they believe a client could benefit from
You, as a staff member have to realize that each patient is an individual. Each patient has unique healthcare needs. There are
The healthcare industry has intensely advanced throughout the world, in turn changing the principles that incorporate the practice and culture of nursing practice. Altering the model of care to a patient-centered mode signifies an organizational culture shift and requires the participation of executives at the senior level (Cliff, 2012). To practice this care to provide the best care possible, it goes beyond the nurse to all healthcare professionals and senior leadership. The days of patients and nurses following a physician’s order without favor to care has now loaned themselves to more of an interdisciplinary approach to practice. Though, it is encouraged that the patient makes decisions for themselves, after receiving the proper education and information on their condition. Part of the patient-centered care is to be the patients’ advocate, by letting them know you are there for them when they are unable to speak and advocate for themselves and what is in their best interest. That goes in hand with educating them on “self-management of care, health literacy, patient, and family education through nurse-patient communication and interaction (Finkelman & Kenner, 2016, p. 271).”
Patients, in any healthcare setting, deserve respect and care that is centered on their unique needs. Nurses and health care are required to assist them to achieve this goal. Changing the health care system will require us to reestablish our
The new implementations should be individualized around the patient’s personal values and goals. A nurse should empower the patient when times are challenging and continue to consult with the patient throughout the plan of care.
Healthcare changes occurring today along with shrinking budgets and reimbursement rates for hospitals has forced institution CEOs to do more with less. Changes and restructuring of various health facilities require nursing leaders with flexibility and adaptability. Nurse leaders must also consider budgetary constraints, cost effectiveness, patient safety, and quality care while maintaining focus on improved patient outcome. The responsibility of ensuring patients receive safe and high quality care belongs to every employee in the hospital, including support staff such as IV therapy. In this hospital, this led to the development of a nurse director position to oversee the
The delivery of healthcare has evolved and changed over the years and with the advances in science and technology, the ability to provide safe, quality care to all patients has been impacted by the changes. With the rising healthcare costs and decrease in reimbursement for care provided, organizations must look for ways of cost containment to maintain viability for the future. Fabre (2005) noted that administrators are struggling to maintain financial stability and retain competent nurses during these difficult
The following paper discusses the nurse manager’s/leader’s role in healthcare financial management and budgeting. The definition of a budget is a detailed financial plan. The nurse manager/leader is responsible in knowing and understanding the different types and budgets within the healthcare organization: operating, capital expenditure, and cash. The operating budget is the main budget the nurse manager/leader maintains an active role in for the healthcare organization by controlling personnel and supply costs. Collaboration with the nursing staff on the unit as well as other