Grievance handling To make the work environment less stressful & positive, HR & line managers

Training for employees on key areas are the foundation for well-prepared workforce and will lead to a stable structured organization. The main objective of this type of training is to help to illustrate the importance of training and why achieving the proposed goals is so important for the success not only of the employee but of the entire company.

A learning organization is fast becoming a reality. In any organization continuous learning means growth through learning events and experiences for individual employees as well as teams, and the organization as a whole. HR plays an important role in developing a culture of continuous learning. Identifying training and development needs and arranging and development programs for employee is part of the whole learning process. A system which creates an environment conductive to learning through experience, coaching, mentoring, self-learning as well as through training and development is a must in the learning organization. HR which is the main organizer, director and controller of learning must ensure that actual learning is followed by its application for bring about improvements in different areas of operations. If that happens, the learning objective is achieved and HR is successful in adding value to the organization.

Training and Development is imperative to the organization’s progress. Training helps addressing employee weaknesses and builds a reliable and skilled workforce. This will improve the employees’ performance and boost their self confidence, and innovation. By acquiring the needed knowledge and skills, employees can perform more efficiently and increase the overall productivity of the organization.

Knowledgeable and well trained employees are needed in every organization. It is important employees are able to perform all the tasks needed in order to reach the organizations needs and achieve the set goals. As times change, employees may stay behind in skills or may even lack training when it comes to new systems, technology or other procedures that the company may need in order to better performance. That is when the importance of training is more evident. An organization has a large responsibility for their success which is why training, development, and career development is

Training and development enhance employee’s knowledge and skills and make them able to adapt new technologies and to cope with both internal and external changes.

There are many keys elements with training and development that will improve performance. Training is very important, it provides the opportunity for employees to expand their knowledge. When a new employee is hired they will required to participate in orientation program, which gives employees the job satisfaction and gives them the commitment of being with that organization at the beginning.

2, strengthen the training. The training can improve the performance of employees, thereby improving the performance of the whole organization and department. It should be noticed that, when the company work with training, the company believes that they can make the full preperation on what they are good at.

With proper training, employees can gain an adequate knowledge concerning their field and attain more skills which will be beneficial not only for them but also for the success

Learning and development is an organisational strategy that articulates the workforce capabilities, skills or competencies required to ensure a sustainable, successful organisation and that sets out the means of developing these capabilities to underpin organisational effectiveness. Learning and training can provide a pivotal link between an organisation’s human resource strategy and overall business strategy by ensuring that the organisation’s employees have the relevant skills and knowledge needed to be able to execute the HR strategy. Different types of learning and development are required for different purposes.

Training to develop new skills so that an employee can expand the range of work they are able to undertake.

Training and development has become increasingly essential to the success of modern organisations, yet some still look at training as a problem or as something that is not taken seriously. Training and development is one key approach used by organisations to improve and maintain the capabilities of its workforce. However, many experts distinguish between training and development, being that training tends to be more closely focused and adapted towards short-term performance concerns, while development tends to be adapted more towards expanding an individual’s skills for future responsibilities (Snell and Bohlander 2007). The main reason that organisations train their employees is to bring their knowledge, skills and abilities up to the

Training and development provide employees the skills and knowledge to keep up with the company’s changes and growth. It can also help to develop and improve the corporate culture, its efficiency and its effectiveness; and helps in creating the learning culture within the company.

The Whistleblowing policy is encouraged within the workforce to report any case of theft and unethical behaviours.

In organization, the quality of employee in work is a priority. The organization, particular division of human resource (HR) should to encourage the competency of employee. There are three important elements that need concern to the competency of employee such as knowledge, skill and ability (KSA). Therefore, the organization must provide quality training programs and appropriate for employees. There are several meaning definition of training, which is by Flippo, “Training is the act of increasing the knowledge and skills of an employee for doing a particular job”. Therefore, training transfer is very important to employee improve their competence or performance and also very important to organization to improve high quality productivity. According to Goldstein (1986, p. 837), training is defined as “the systematic acquisition of skills, rules, concepts, or attitudes that result in improved performance”. While, according Hornsby and Williams (1990) and Tobias (1991), training can defined organization rely on training to enhance the productivity and performance of their employees. There are six process of training which are assess needs for training, ensure readiness for training, plan training program, implement training program, evaluate results of training and feedback (refer to figure 1 in appendix 1).

TRAINING AND DEVELOPMENT “Training and development refers to the imparting of specific skills,abilities and knowledge to an employee.” Training and development is any attempt to improve current or future employee performance by increasing an employee’s ability to perform through learning,usually by changing the employee’s attitude or increasing his or her skills and knowledge.