Introduction Of all possible internal changes in an organization, few are less catastrophic in business, then an organization having to shut down its office or center at a place and relocate to another. This is true for all stakeholders, but it is the employees who are the most adversely effected by the change. Consequently, the most relevant department is also the Human Resources Department and it is responsible to make the relocation process attractive to the employees and to help them to get their lives in order in the new place at the earliest. Further, there will always be some employees, high and low performers alike, who will not be able to relocate because of family and social obligations. These employees are likely to feel very …show more content…
A communication process is a set of communication action aimed towards and designed to achieve a satisfactory outcome. For the amicable implementation of change, Lewis mentions three communication processes which, in his opinion, are the key to successful organizational change. Lewis mentions these three communication processes as information dissemination; soliciting input; and socialization. (2011, p. 60) Information dissemination plays a prime role in reducing uncertainty related to employee worries, at the post organizational change stage. The information dissemination stage is also the proper time to communicate to the employees that they are supposed to keep their performance levels the same, and the disruption levels also need to be as less as possible. The next process, which is “soliciting information feedback” is a testimony to the leadership quality of the HR director and also gives the employees a sense of empowerment. This third communication Lewis terms ‘socialization’ which is defined as “another communicating process which also does its bit towards retaining and enhancing employee motivation in the course of the organizational change.” He further says “Socialization concerns how organizations shape the understandings its members have to the values, priorities, procedures, job tasks,
In an era of organizational flux due to competition and globalization, companies and employees are faced with constant change. Leaders must be able to adapt to change as the environment shifts. HR has been known as the organizational change agent, administrative expert, and employee advocate. More recently they have been regarded as business strategic partners for many organizations. In order to be successful and remain competitive in today’s market, Human Resources (HR) must be considered a strategic partner if an organization wants to flourish. Top executives today commit significant resources to ensure that their company’s functions are capable of rapid change and achieving their
Communication in the workplace is a process used to transfer information or instruction from one individual to a group or another individual.
The role of a Human Resource department is ever changing in today’s volatile business environment. Over the years HR have become strong strategic partners within an organization by providing functions such as recruitment,
According to Schwartz (2001), communication can be said to be the process that involves the sending and receipt of messages of information among individuals. The communication process consists of two things. It involves the sending and receipt of a message. The message sent and received can be classified into two broad categories. These categories include non-verbal and verbal messages.
Communication involves the exchange of messages and is a process which all individuals participate in. Whether it is through spoken word, written word, non-verbal means or even silence, messages are constantly being exchanged between individuals or groups of people (Bach & Grant 2009). All behaviour has a message and communication is a process which individuals cannot avoid being involved with (Ellis et al 1995).
Wallace and Roberson (2009) stated that communication is "a process involving several steps, among two or more persons, for the primary purpose of exchanging information" (p.15 ).
Communication is a process by which two or more people exchange ideas, facts, feelings, or impressions in ways that gains common understanding of messages. Communication can be used to bring out changes in attitudes and used to motivate people and establish and maintain relationships, it is also vital for seeking and providing information.
I, Marion Forbes the recently appointed senior human resources manager at Hallington Utilities Services (HUS), am facing with a dilemma; work out HR strategies with the Organizations mission and handle employee’s issues and concerns. HUS has made changes due external and internal factors encountered in the market as well as the new regulations happening within the sector. All are very complicated and my main issues are privatizing, downsizing, unionization, motivation, training and compensation. With the information collected, I need to figure out
Communication is “the process of relaying information between or among people by the use of words, letters, symbols, or body language” (Cherry & Jacob, 2011, p. 381). Communication is a two- way process; the message conveyed by the sender needs to be heard and understood by the receiver. It is important for “leaders to communicate regularly and consistently with staff” (Shifflet & Moyer, 2010, p. 252). Some
| Explain how different organisational structures and management roles can impact on the HR Function (AC: 1.3)
Communication is the conveyance and flow of ideas from one person to another. The exchange of information takes place through letters, words, symbols and nonverbal behaviors. It involves the transmission of ideas from the sender to the receiver. Communication is effective only if the receiver fully understands the transmitted information. Many problems and failures occur in organizations due to poor communication. Objective and goals fail due to misunderstandings in the organization. Effective communication provides a chain of understanding to all participants in the organizational framework. It promotes the flow of information both vertically and horizontally.
Any kind of change in an organization may be challenging as it may demoralize employees and minimize performance. Therefore, main concern for DSS was how to ensure the employees maintain the same level of commitment, for it to achieve its strategic goals. There was a lack of clear concise during the communication of the new organizational strategy to all levels in the organization. The management failed to provide a detailed implementation plan that was to be followed in order to achieve the desired results. The employees themselves also did not receive the communicated information in a favorable manner. Both Meg and Chris did also not communicate effectively during the organizational change. As a result, Chris did not fully grasp what was expected of her as a leader and her team. The management should aim at ensuring the communication within the organization is successful. Successful communication is achieved when both the sender and the receiver have a common understanding of the communicated information. Both Meg and Chris should set up regular structured information. For instance, through the use of memos, emails, written updates, or setting up periodic meetings.
The communication process is on going activity that consists of 3 essential models, Communication as Action, Transaction Interaction.
Communication is the transfer of information in either a written or verbal form or by pictures. Managers spend a lot of time receiving different kinds of communication and analyzing the information and then passing forward the necessary information to others. This can be done either informally or in a formal setting.
Resolving the tension between a traditional administrative and a new strategic role. Human resource management , 36(1), 49-58.