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Implementing Change : Kotter 's 8 Step Approach

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Week 5 Final Assignment: Implementing Change
Kotter’s 8 Step Approach
Raquel Toribio
MGT 435
Instructor: Brittany Davis
February 26, 2017

“You Have Brains in your head,
You have Feet in your shoes,
You can Steer yourself away
Direction you choose.”
- Dr. Seuss

Introduction

I love this quote from Dr. Suess. It’s plain and simple, that WE have the power to choose where we want to go when there is change in any place in our lives. Change in an organization is one of the most difficult leadership challenges. Reason being; an organization’s culture compromises an interlocking set of goals, roles, process, values, communication, practices, attitudes and assumption. Within many organizations, there are small scale-changes
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SCE has many career paths within the company, fromm; Administrative and Operation to Biological Resource protection, Customer Service, Energy Efficiency, Engineering, Finance, Accounting, Information Technology, Renewable Power and Software. Guided by its core values of integrity, excellence, respect, continuous improvement and teamwork SCE is continuously preparing wisely for the future, in addition to taking care of day-today operations.

Diagnosis
A few years back Edison was in the spotlight, not for the energy/light, rate aspect of the business but more so for the operations side of the business. Edison was and is still undergoing structural organization change by downsizing the company. As a former employee at Southern California Edison I can speak first hand of the layoffs that took place in the company as I was part of one of the many waves of layoffs a few years back. Change is inevitable, especially in a large company such as Edison. One of the underlying problems within the organization is the way the management level leads their team as well as there being many levels of management. Not to say all of management but there should be a consistency all across the organization. First and foremost, let’s define management and leadership. Leaders and management both go hand in hand. Although not the same, they are necessarily linked and complementary. The manager’s job is to plan, organize and
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