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Is More Choice Always Better?

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Is More Choice Always Better? Introduction Choice in the business is refer to as consumers’ choice and defined as the decisions that consumers make when purchasing products and service (Foxall, 2005). Consumers’ choice behaviour is examine by how consumers make their decision on which products or services to purchase or consume over time. It becomes quite clear that it is a big factor when any individual makes a decision, especially in the era of competitive marketing, where consumers are often spoil with choices and situations where customers are not able to choose well due to the variety choices they have to pick from (Foxall, 2005). ……….. of More Choices Having more choices can benefit people in two ways. Firstly, people with high demand of tastes and needs, more choices will satisfy their specific wants and needs (George, 2012). In situations where different people have different taste in a particular product or service, people might need a wider range of varieties and information of the products to choose from before they can make up their mind (Huber, Kirchler and Sutter, 2008). For example, Apple Inc. the American multinational technology company, offers a variety of types and specifications of computers to satisfy their customers of all ranges in the corporate and commercial market. Laptop that are light weight are catered to customers who carry laptops around on daily basis and are suitable for travelling. For the corporate market, mid-range specification

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