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Knowledge Management For Engineering And Technology

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Case Study Assessment
Harini Sri Bojjagani
50168151
Assignment #2
TMGT 513-01B
Knowledge Management for Engineering and Technology

Introduction
Knowledge management defines the current use of the terms and identifies the core concept of managing knowledge in an organization (Atwood, 2009). The goal of Knowledge Management (KM) initiative is to improve the collective intelligence, or collective mind of the organizations and the resulting systematic coordination of knowledge ensures that the organization meets the customers’ needs (Quinn 1992, as cited in Maier 2004). According to the case study Langley Files, the company analyzed is the Central Intelligence Agency (CIA). The …show more content…

In the Langley files case study, KM system cannot replace human judgments; the CIA perceive the KM as a tool that can be used to produce better analysis and reduce errors like the accidental bombing of the Chinese embassy. The man is to error, although, good management and availability of reliable and updated KM database can be used to reduce the judgmental mistakes that are made due to lack of enough resources or using a wrong source to make a vital decision.
What the Company Hope to Achieve Through Knowledge Management
The CIA aims to achieve uniformity of records, in the case study the chief of records and classification management, Christopher Olsen, states that lack of uniformity hinders knowledge-sharing efforts; it is hard to even allocate a green bean inside the grocery store if you are not aware of how they are arranged. The first objective in implementing the KM in CIA was to ensure that all the information available is systematically arranged to reduce the time taken to locate data.
The second objective is developing a procedure for doing away with antiquated documents. In the article provides, the CIA is required by the law to store all the documents that explain their action. The records are bulky and cumbersome to analyze while searching for a particular material necessary for the issues at hand. The database of CIA has several articles which are stored as

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