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Marketing Analysis : Sales Management

Decent Essays

I have developed college-level knowledge in Sales Management through my professional experience working in the retail automotive industry with several dealers for seven years. I worked as an Internet Sales Manager for two different Volkswagen dealers, both New Country Volkswagen and Koeppel Volkswagen from 2001-2004, and Inventory Manager for a Big Apple Hyundai from 2005-2007, and a Pre-Owned department manager with Silver Star Mercedes-Benz from 2007-2008, and as a sales and marketing representative with Million Air White Plains from 2008-2011. During my career in the auto industry, I learned many things about inventory selection, floorplan management, advertising, marketing, and sales as well as sales management.
The study of Sales Management involves understanding the sales process, analyzing customers and markets, the relationship between sales and marketing, customer relationship management, use of technology to improve sales force effectiveness, and issues in recruiting, selecting, training, motivating, compensating and retaining salespeople.
Selling is a process involving the interaction between a potential buyer and a person hired by a company to sell its products to potential buyers. The sales process can be broken down into seven steps: preparation, prospecting, approach, presentation, overcoming objections, closing, and follow-up.
Preparation covers everything that needs to be done before interacting with a potential customer. This involves not only knowing

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