preview

Mr Feirrell Case Summary

Satisfactory Essays

The motivational approach Mr. Ferrell is using is intrinsic reward. Because of the personal satisfaction, he has. He follows the rules of Right-Way super market which lead him to believe he is making an significant contribution to this organization (pg.296). Which he seems to think means he does not need to listen to his employees. Mr. Ferrell exhibits elements of scientific management. He sees Amy as more of a machine than a human being there to work not to suggest concepts for a business, he’s worked at longer. Whereas, I would use extrinsic rewards as a motivation. This ensures that an employee knows they are appreciated it can be as simple as telling them what a good job or in this case listening to an employee’s ideas.

Get Access