My Experience At Dunkin Donuts

As the rising District Manager for the new Dunkin’ Donuts stores, many factors must be presented, analyzed, promoted, and executed. Opening new stores requires innovative ideas, being ahead of the game with the newest trends, and stabilizing the stores for the least amount of turnovers. Managing stores also means maintaining respect while coaching is vital. This requires feedback on both upward and downward channels of communication. For the purpose of this paper, Dunkin’ Donuts will be assessed and evaluated based on its job and organizational designs, criteria for recruiting and

My first job is at a trucking company located in Derry. Adding a job to my schedule now was not too stressful because it was only the first week of my junior year. Also by now in high school everything is predictable the first few days of instruction. We start the first few days of instruction going over the course material and expectations. Thus, letting me have more free time in the afternoon the first week. I started my first shift on a Monday, it was so hot outside. I can remember seeing the heat rise off of the truck hoods. I restored headlights and washed a couple of the box trucks there for the day. I was surprised how easy this was, and remember going home and telling my parents “This is the easiest job ever”. I was beginning to get a taste of what it is like to have a job.

After walking out the doors of my job at Wendy’s for the last time, I wondered what else besides the money and free food did I actually gain. I did gain weight and I did gain experience for my resume but what other positive attributes did my first job at Wendy’s give me? So, as I sat down and pondered, I realized that I enjoyed working at Wendy’s because I learned time management, gained more ambition and became more mature.

I’m late. The Starbucks line was long and the coffee stain is still splattered on my black skirt. I check my calendar, September 11. The city’s smog is killing me. If it wasn’t for this meeting, I’d be at my allergist getting new medication to deal with it. I take another sip of my coffee. The heat and the splash of mint I had them add, helps open up my sinuses.

Once Job Analysis is complete, the next step is to define the responsibilities of the candidate to meet the needs of the position. Job description is basically a list of the tasks required of the employee holding the particular position defined in the job analysis. A Complete job description will include level of responsibility and the expected outcome. Once these attributes are defined and documented, finding the ideal candidate will become easier and more precise.

It is an honor to receive this great promotion as District Manager of Dunkin Donuts. As a newly promoted District Manager, my goal is to share and expand my Managerial experience by building successful employee teams for each of the five locations that I will be responsible for. I also want to provide a very positive environment for both the customers and employees within the Dunkin Donuts premise. It is my promise to responsibly serve our guests, communities, Franchisees, and employees. Dunkin’ Brands offers a comprehensive series of award-winning training programs for crew members, managers and franchisees designed to foster deep connections to our brands’ heritage and improve the guest experience and business results at the restaurant level” (Dunkin Brands, 2014). My job is to foster Dunkin’ Brands core values into the organizational structure of each location. The purpose of this paper is to identify and explain how job design, organizational design, recruiting and selecting, training personnel and performance appraisals are key elements in creating successful establishments.

The process of opening new subsidiaries of a company is usually tricky because without serious organization and management the project can make the company incur losses. The project is also supposed to be done within a short time so that the new branches can operational and help in increasing the revenue of the company. This paper will look at analyzing the project of increasing the number of locations by Dunkin Donuts.

As the rising District Manager for the new Dunkin’ Donuts stores, many factors must be presented, analyzed, promoted, and executed. Opening new stores requires innovative ideas, being ahead of the game with the newest trends, and stabilizing the stores for the least amount of turnovers. Managing stores also means maintaining respect while coaching is vital. This requires feedback on both upward and downward channels of communication. For the purpose of this paper, Dunkin’ Donuts will be assessed and evaluated based on its job and organizational designs, criteria for recruiting and selecting for

I got to experience hands on waitressing Paper from and computer. Having to make my own drinks sometimes. Also counting money. this experience has led me to a bob I got later on that year, Cage Cashier at the Grand Hinckley Casino. I had to count money my hole shift. I worked with some pretty awesome people and I got to meet a lot of great guest. If I had to pick this would be my favorite job I ever had. I really looked up to the people I worked with they always seemed to find a way to make me happy even when I was sad. They have always been there to help me when I needed it.

I have chosen Dunkin Donuts for my Ethnography of a Coffee House report. Opened in 1948 by William Rosenberg in Quincy, Massachusetts, Mr. Rosenberg named his restaurant “Open Kettle” which at that time served only donuts and coffee. Two years later in 1950, Mr. Rosenberg renamed his restaurant “Dunkin Donuts.” Mr. Rosenberg’s goal was “make and serve the freshest, most delicious coffee and donuts quickly and courteously in modern, well-merchandised stores,” a philosophy which still holds true today (News Dunkin Donuts).

Dunkin’ Donuts has over six-thousand locations in the United States and serves over three and a half million customers daily. The biggest competitor for Dunkin’ Donuts are Peet’s Coffee & Tea, Starbucks, and McDonalds. In order to maintain market competitiveness Dunkin’ Donuts must remain driven towards service excellence. This starts by hiring staff members that are eager to provide the best customer service with every interaction they have and be able to produce an excellent product. “Dunkin’ Brand offers a comprehensive series of award-winning training programs for crew members, managers and franchises designed to foster deep connections to our brands’ heritage and improve the guest experience and business results at the restaurant level.” (Schmidt,R.A & Oldfield, B.M. 1999) Bill Rosenberg the founder of Dunkin’ Donuts operates by a simple philosophy but one that is carried through each store. “Make and serve the freshest, most delicious coffee and donuts quickly and courteously in modern well-merchandised stores” (Dunkin Donuts, n.d., pp. 1) Being a new district manager tasked with opening five new locations will help fulfill Rosenberg’s vision of providing the best product around in a courteous environment both for staff and customers. This paper will focus on job design, organizational design, recruiting and selecting, training personnel and performance appraisal are key elements in the success of opening five new locations.

Dunkin’ Donuts is an American global doughnut company and coffeehouse chain based in Canton, Massachusetts that was founded in 1950. At start, it was famous for its quick service food doughnut but now it has already been well known for its high quality coffee and quick customer service. It is one of the subsidiary companies with sister brand Baskin-Robbins under the franchiser Dunkin' Brands.

Starbucks Corporation is an American global coffee company and coffeehouse chain based in Seattle, Washington. Starbucks is the largest coffeehouse company in the world, with 20,366 stores in 61 countries, including 13,123 in the United States, 1,299 in Canada, 977 in Japan, 793 in the United Kingdom, 732 in China, 473 in South Korea, 363 in Mexico, 282 in Taiwan, 204 in the Philippines, and 164 in Thailand.

It was an August in 2011 when my family moved to the United States when I was twelve years old. Coming to this country, not knowing a single word of English is like going to an intensive war without artillery. On our way to Florida, we stopped to eat at burger king. Man! I felt that I was in a fancy restaurant. Back in my town, where they sell cheese burgers, the building was made of brick walls with no cement supporting the bricks and the roof of aluminum. Ordering was simple, writing down what you wanted. On the order hand, in burger king you have to verbally order your food. I can still remember what my mom was trying to say “Nome-row-Uno” with her hand doing signs. It was a struggle getting our order done.

Then, something happened. It was near the end of my 11-hour shift on a Sunday. It was quite busy as it was a hot summer night. The line was almost to the outside of the door while there was only two of us working. A man and his son walked in. They stood there and stared at the menu for a while.