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My T-Mobile Experiences

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Customer service and store cleanliness are, and should be the pinnacle of a company’s priority focus. Each of these key factors can have a huge effect on whether or not a company is, or isn’t successful. Therefore, setting a positive first impression is significant when building a relationship with customers. Whether that impression is over the phone, in-person, or at first sight; the first impression can set the tone for the entire customer experience. That being said, I’ll be sharing my secret shopping experience at a local Verizon store— if my T-Mobile experience was a pleasant one.
Having a plethora of jobs in retail sales, I know that store cleanliness plays a major role within any retail company. When I recently entered into a local T-Mobile
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