Running head: NEUTROGENA’S ALIGNMENT WITH JNJ CREDO
Neutrogena’s Leadership: Johnson and Johnson’s “Our Credo” is Our Commitment
Thiri Zin
Argosy University
Abstract
Neutrogena commitment to and align with Johnson and Johnson’s Credo is through effective communication from management. Strategy comprehension and community cooperation heavily rely on Leadership’s transparency and transfer of pivotal knowledge. This report analyzes the vision, mission, values and strategy of Neutrogena and Our Credo; Strengths, Weaknesses, Opportunities and Threats (SWOT), internal processes, implementation timeliness and leadership roles. This report will help identify misalignment between the parent
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The strategies are base in development and distribution of quality good; with emphasis servicing Dermatologist and consumers. Our Credo is Our Commitment that shapes our business strategies: “Human Health Care, Managed for the Long Term, Decentralized Management Approach, and Our People and Values” (“Our Commitment,” n.d.). The strategies focus on the fundamentals of well-being of humanity; our commitments are to the well-being of healthcare professional, our consumers, our employees, our clients, our vendors and especially our families.
Strategic Cascade – Our Commitment to Efficiently Communicate
Competitive Advantage is achieve through change, modification, revision and the willingness to change to the way we conduct business while preserving Our Commitments. How can we do something differently, better, faster, and cheaper to maintain competitive advantage? Strategic cascade is simply to “break down the objectives into smaller chunks for the next organizational level” (Flander, n.d.). Our objectives will align with our strategies through collaboration efforts, transparency and effective communication between Leadership, management, cross-functional teams, and between
Our Strategic Positioning
It is Our Commitment to excel in the four areas defined in Our Credo, “Creating Value through Innovation, Global Research/Local
Edmundson (2013) explains that companies that consistently expand in a profitable manner have learned to take their strength and transform them into a competitive advantage. Edmundson (2013) list nine principals that will help companies turn their strengths into competitive advantages. The nine principals are to be quantifiable, stay objective and creditable, be true and accurate, not stated by you’re competition, contrast, use concrete facts and tangible data, emotional, focused and simple, and tell stories to make your audience relate. Edmundson (2013) continues that typically companies that have
Competitive advantage: striving to build a competitive advantage based on the triple combination of Product, Environment, and Great Service (PEGS).
Borrowing from the numerous businesses that use the strategy of improving on already established strategies to create a competitive edge, I have also applied it in my business. When I opened a retail store to sell men and women clothes, I thought it would be easy as I figured people have to buy clothes and I had identified such businesses to make huge profits. I had done my market research well and I was up and running in a few months. However, due to insufficient capital, I had to open the store in a secluded location
Creating strategic competitive advantage in the process, functional strategy, business strategy, operational strategy or corporate strategies
Secondly, the author highlights the way how business entities can achieve sustainable competitive edge through improving strategic planning practices in a fundamental manner. It has to be acknowledged that one and half decade has passed since the publication of the article and the principles outlined in the article are not revolutionary by today’s standards, however, there are solid reasons to believe that the article has contributed to the emergence of companies with revolutionary approach to business.
Michael. Porter defines strategic position as attempts to achieve sustainable competitive advantage by preserving what is distinctive about a company. It means performing different activities from rivals, or performing similar activities in different ways. He maintains that strategic position emerges from three distinct but not mutually exclusive and often overlapped sources, ie: variety-based positioning, needs-based positioning and access
Porter (1980) created a model which considers five important forces (Porters five forces) which aims to establish a profitable and sustainable position against the forces that determine industry competition, therefore position themselves within it and differentiating themselves where necessary in order to strategically gain a competitive advantage - this model gives vision of: Threat of new entrants, Threat of substitute products or services, Bargaining power of customers , Bargaining power of suppliers and Intensity of competitive rivalry (Porter 1980). Using models and academic theory like this allows strategy to be formed through a rational and an analytical process. Chandlers (1962) cited in (Lomash 2003) suggests the analytical process is about the determination of long-term clear goals, adopting actions to achieve these goals and then building the resources within the organization around this strategy in order to ensure it succeeds. Johnson (2005), likewise, simply suggested a three step approach to strategy - analysis, choice and implementation which goes hand-in-hand with intended strategy.
The central concept of marketing is the exchange of something of value between the provider and the purchaser. Determining what the consumer need, want and desire and delivering it better than the competitors is the goal of marketing (Longest, Rakich and Darr, 2000). Healthcare is becoming more business oriented and using marketing tactics to increase consumer use of the services and products the health care system offers. Ensuring marketing of the right products and services is successful the organization’s mission and marketing need to be in alignment. This alignment begins with the strategic planning process, which
Competitive strategy, after Porter, came to be defined as the strategy of a business unit which seeks to achieve sustainable Competitive Advantage (SCA). The literature on strategy deems the market-based view (MBV) and the resource –based view (RBV) as two approaches to giving businesses the competitive edge they need to compete in their industries. Aside from having competitive advantage as their ultimate goal, the two approaches are also similar in the sense that they both make use of particular tools and models in their undertakings. They also differ in numerous ways,
Having a clear vision is extremely important in order to accomplish goals in life and a well-defined strategy is essential in order to fulfill that vision, thereby, both visioning and strategic thinking go hand in hand. As Souba (2004) states that, “[v]ision without a strategy is a daydream; strategy without vision is a nightmare’” (p. 447). It is evident how this competency is essential in each and every sector, in my opinion; this competency will help in the betterment of healthcare sector as well. This paper will address the importance of having a clear strategy and vision pertaining to the healthcare sector and illustrating a case in the light of it.
Porter describes three choices of strategic position that influence the configuration of a firm's activities:
Competitive advantage(CA) is an advantage competitors gain by providing or offering customers or consumers greater value for their money through product and service differentiation or through lower prices. Maintaining competitive advantage is crucial to many businesses or organizations' success in order to survive in the market. Competitive advantage is characterized by superior performance which could be an attribute to outperform the competitors whether current or potential; or gaining a higher market share in a particular industry thereby ensuring market leadership; or ultimately, maximization of profit.(JOBBER 2010)
Competitive advantage is the point of power for any organization as it is the point from which an organization can maximize it's profits if it's been planned for it well .
A successful competitive strategy focus on creating value to customers, by efficiently use and integrate of these components.
Competitive advantage is explained by Mahoney and Pandian (1992) as the function of industry analysis, organizational governance and the firm’s effects in the form of resource advantages and strategies. In order for a firm to be competitive it must adapt to the volatile business environment and through strategic management decisions establish a competitive advantage that will ultimately produce superior performance relative to its competitors (Akimova 2000).