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Nursing Workgroup Diversity and Performance Analysis

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The study aims to examine relationships among nursing workgroup diversity, workgroup processes and workgroup performance. According to the article, research is needed for a better understanding of the implications of diversity (age, race, unit tenure, RN experience and education) on nursing work group performance (patient falls, satisfaction and medication errors). The authors explain that diversity of the nursing workforce has increased over the past 10 years, supporting statistical evidence is reported and relevant literature is included to warrant study. The authors go on to state the problem as: while greater workforce diversity may foster more culturally appropriate care, it is currently unclear whether diversity is advantageous to …show more content…

The sample appeared to be large enough to detect a hypothesized effect, however most of their hypotheses were not supported and a power analysis was not conducted or available for review. Outcome Measures The dependent variables of patient satisfaction and patient expectations were clearly operationalized and their measures were clearly described. The authors gave samples of the questions asked to the patients surveyed. In addition, coefficient alphas were reported for patient satisfaction and patient exceptions (.92 and .83, respectively). The remaining two variables of interest, patient falls and medications errors were not quite as clearly operationalized. Reliability and validity statistics were not included in for the ORNA-II data. Medication errors were measured as the “total number of medication errors reported for the unit over 3 months” (Chang, Hughes, &Mark, 2006, pp. 376, para.5). However the authors did not state at which point the error occurred (patient, drug, dose, route, time, or near misses). Instead, the only errors included were the ones that resulted in increased monitoring, lab testing and further medical interventions. As a result, a larger system issue could have potentially been overlooked that might have contributed poor patient outcomes. Finally, the background section neglected to include any literature on the variables of interest, specifically falls and medication errors. In fact

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