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Essay on Online Marketing in Sri Lanka

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Online Marketing in Sri Lanka

1. Introduction

The development of online marketing in Sri Lanka is lagging behind when compared to developed countries. The adoption of online marketing is more than a technical issue. Country specific factors such as differences in culture and business environment are influencing the nature and type of appropriate IT solutions including online marketing. Therefore the marketing strategies must be suitable for the country to reach and communicate with the target audience. Online marketing and selling has enabled business organizations to provide better quality products and services, reduce costs and shorten deliver times.

Kotlar defines online marketing as “marketing conducted through …show more content…

10% of urban households report having computers as against a low 3% in rural areas. Only 0.9% and 0.7% of households have access to email and internet respectively. The number of email and internet connections has grown at an encouraging rate since year 2000 as shown in figure1. In addition many cyber cafés and workplaces also provide, to those who patronage them, access to the internet.

Figure 1: Growth in Internet and Email Subscribers

Source: Data from http://www.trc.gov.lk/

Sri Lanka has a well established and deep rooted private sector which is seemed to be far ahead of the government sector in the use of technology and agility towards conducting business. However, very recently, the public sector is also seen to be making a stride towards developing its IT infrastructure. E-Government was a key area of focus at the recent 2nd International Conference on e-Governance held in Colombo. The theme of this event was “From Policy to Reality” and it looked at how Sri Lanka can effectively move towards e-government especially with leanings from countries such as India and Singapore.

Online marketing in Sri Lanka takes many forms. o Publishing information - Using ICT to expand access to company information o Interactive marketing – Broadening customer participation through websites o Transacting – Making goods and services available online

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