1 Chapter Introduction to Operations Management True/False 1. Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organization's goods or services. Answer: False Page: 4 Difficulty: Easy 2. Often, the collective success or failure of companies' operations functions will impact the ability of a nation to compete with other nations. Answer: True Page: 4 Difficulty: Easy 3. Companies are either producing goods or delivering services. This means that only one of the two types of operations management strategies are used. Answer: False Page: 6 Difficulty: Medium 4. Operations, marketing, and finance function independently of each other in most organizations. Answer: False Page: 4 Difficulty: …show more content…
Answer: False Page: 16 Difficulty: Medium 28. Prior to the Industrial Revolution, goods were produced primarily by craftsmen or their apprentices using custom made parts. Answer: True Page: 21 Difficulty: Medium 29. Elton Mayo's "Hawthorne Experiment" was the focal point of the Human Relations Movement, which emphasized the importance of the human element in job design. Answer: True Page: 23 Difficulty: Medium 30. Among Ford's many contributions was the introduction of mass production, using the concept of interchangeable parts and division of labor. Answer: True Page: 22 Difficulty: Easy 31. Lean production systems are efficient only in small countries like Japan and Korea, but not in America since American organizations have access to greater resources. Answer: False Page: 26 Difficulty: Medium 32. Lean production systems incorporate the advantages of both mass production and craft production. Answer: True Page: 28 Difficulty: Medium 33. A model is an abstraction of reality, which is a simplified version of a real phenomenon. Answer: True Page: 14 Difficulty: Easy 3 34. Lean production systems use a highly skilled work force and flexible equipment. Answer: True Page: 28 Difficulty: Easy 35. Unions often oppose conversion to lean production systems because they view the added responsibility and multiple tasks involved as an expansion of job requirements with no comparable increases in pay. Answer: True Page: 28 Difficulty: Medium 36. Operations Management
1. What recommendations would you make to John Wolf with respect to structuring the supplier relationship process for the Wolf Motors dealership network?
To organize and prioritize the current and future projects in the pipeline in a way that fits into the PMB budget of $5B, and ensures projects that increase sales, growth, and stockholder value are of top priority, whereas projects that are not beneficial are either put on hold or discarded.
Operations management refers to all levels of an organisation and how best to efficiently convene, fund, maintain and maximise its services and/or operations, both internal and external. The core goal/objective of operations management it to maximise outputs while reducing and minimising the inputs required to achieve the desired results.
1.Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organizations goods or services.TrueFalse 2.Often, the collective success or failure of companies operations functions will impact the ability of a nation to compete with other nations.TrueFalse 3. An example of a strategic operations management decision is the choice of where to locate.TrueFalse 4. An example of an operational operations management decision is inventory level management.TrueFalse 5. Global teams provide diversity while eliminating conflicts and miscommunication.TrueFalse 6. A House of Quality is achieved when no department in a single location has more than 15 rejects.TrueFalse 7. The term capacity refers to the
Using Constant Table, we find the value of A2 for Subgroup of n=6 as A2 = 0.483
Operations management is defined as the design, execution, and control of operations that convert resources into desired goods and services, while implementing an organizations business strategy (Business Dictionary, 2015). Office Depot Inc. is one such organization that truly understands that solid operations is the foundation to the success they have had in recent years. In this paper, I will give the history and background of Office Depot Inc. and explain why they have been able to keep such a competitive advantage in the consumer and small business supply industry. Additionally, I will
Operations Management in an organisation is repsonsible for managing and in making decisions concerning the activities that convert inputs into outputs , that is goods and services. This covers both short term actvities as well as longer term activities to meet strategic goals. Inputs can be the raw materaials need to manufacture goods such as furniture or the computers needed to create a service like online shopping site. Operation management’s role is to make decisions to improve how operation activities function, for example, to improve the final quality of the output or to change production methods to be more efficient in terms of cost and in time.
Operations Management explores the way organizations produce and distribute goods and services. Everything you wear, eat, sit on, use or read comes to you courtesy of the
1. It has been said that forecasting using exponential smoothing is like driving a car by looking in the rear-view mirror. What are the conditions that would have to exist for driving a car that are analogous to the assumptions made when using exponential smoothing?
Contrast project management with operations management. How do these differences impact the approach required to manage a project successfully? (15 points)
Operations management focuses on managing the processes of producing and distributing products and services. Operations activities often include product creation, development, production and distribution. It deals with all operations within the organization. Related activities include managing purchases, inventory control, quality control, storage, logistics and evaluations. The nature of how operations management is carried out in an organization depends very much on the nature of products or services in the organization, for example, retail, manufacturing, wholesale, etc.
This paper intends to define operations management and analyze an ethics decision made by operations managers in the workplace or in a known organization.
As I entered the remaining classes in my concentration, Operations Management, I realized how each particular class subject had all come together, and how each was interrelated. Each class, each subject became more important to me as I realized their importance in the role of an operations manager.
Operations management is generally described as the planning, arrangement, and control of activities that change raw materials or an organization's input into finished products and services. The overall activities covered by operations management include the creation, development, manufacture, and distribution of products. The concept also relates to various activities such as inventory control, controlling purchases, quality control, logistics, storage, and evaluation ("Operations Management in McDonalds", n.d.). Since operations management covers the entire operations in an organization, it mainly focuses on the efficiency and effectiveness of the firm's processes.
1. How does ALDI’S strategy lead to competitive advantage? How does the company achieve this strategy?