Organisation’s Performance Management System
CASE STUDY
TABLE OF CONTENT
Business Plan Summary 3
Vision statement: 4
Goals/objectives: 4
Recruitment options 7
Training programs 7
Products/services 7
Market position: 7
Unique selling position 8
Legal considerations 8
Business law 8
CONCLUSION 10
BIBLIOGRAPHY 11
SUGGESTED READING & RESOURCES 11
Business Plan Summary
The King hairdresser is going to be a full service beauty salon dedicated to continuously providing high customer agreement through the quality products and outstanding service .as well as providing an enjoyable atmosphere at an acceptable price/value relationship. The purpose of this business plan is to secure five hundred thousand dollar. Which I will
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Skin Care: European facials, body waxing, massage.
Names of owners: Gizachew yigzaw and Kibrom Yigzaw
Details of management & ownership:the owner will be running with the business as a manger.
Organization Chart:
Vision statement
The King hairdresser would like to improve and will change the way I think about haircut. Full service comfort, friendly staff, a relaxing atmosphere and the best price. We would like to show for our customersthat we believe that we are on the face of the earth to sell a great products and that is not changing.
Goals/objectives
My short-term goal is to learn everything I can about marketing. I want to find a great position where I can contribute what I’ve learned through education and to gain real life experience. I believe the next couple of years will be very important to me and my immediate goal is to improve and become skilled in all features of marketing.
Current staff
Job Title Name Expected staff turnover Skills or strenghts
Hair: cuts, relaxers, perm, color, shampoo, conditioning, curling, reconstructing, weaving, waving
Nails: shapes, cosmetic treatment, polish, sculptured nails
Skin Care: body waxing, massage. Mr Gizachew Yigzaw 10 – 12 months More than Two years management experience
Hair: cuts,
In order to validate Snazzel’s services as excellent the customer experience will be measured using the “five service quality dimensions” (Grewal, 2014, p. 404). Two dimension of quality service are reliability and assurance (Grewal, 2014, p. 404). Reliability is measured by a business competence and ability in the skills which they preform (Grewal, 2014, p. 404). And assurance is the customers trust in the businesses’ ability to meet their needs (Grewal, 2014, p. 404). Snazzel has one hairstylist who is also the owner her name is Nazare Mondragon. Before I met Nazare I bounced from salon to salon because I was never satisfied with the services which were provided to me. When I met Nazare she was working for an Aveda salon and she was able to make my hair do things I did not think it was capable of. I have always had long hair and trusted Nazare so much that I allowed her to cut six inches of my hair off and I loved it. The delivery of all of her skills from highlights to haircutting and
I lack the necessary knowledge needed regarding the operations of the salon, as well as lack experience regarding men care and the products the salon provides to customers. Training provided by the seller will provide me with the insight needed to operate and manage the salon so that it continues to be successful. I do not have experience working in a salon environment. Training provided by the seller will assist me in providing exceptional service to the customers and increase my knowledge regarding the products so that I can increase sales. Training plays a major role at Gentlemen’s Top Option for all employees so that they can improve their skills, improve business practices, and meet the grooming needs of their customers. (Gentlemen's Top Option, 2015) Training from the seller is a necessity, not only so I can manage the salon effectively, but also so I am capable of meeting the customers’ needs and provide them with great customer
Using the concepts of performance management and organizational goals, develop an argument regarding the relationship between the two (2) concepts. Be sure to include discussion regarding the impact of one to another and the challenges presented.
Before you begin this assignment, be sure you have read the “UMUC Haircuts Case Study” and be sure to take a look at the “Walmart Example.”
As stated by Peter F. Drucker, “Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.” Performance management is essential to achieving an organization 's mission statement and business goals, and also in attracting, retaining, and motivating qualified employees. There are many benefits and reasons why an organization should execute a performance management system. Performance appraisals establish the basis for qualifying, recognizing, and rewarding employee contributions. In this paper, I will discuss what performance management is, the problems with the current performance management system at my organization, how other organizations have succeeded in their performance management system and how I would advise management at my current organization to improve our performance management system.
In designing the appropriate performance management system, it is necessary to first understand all the incorporated details of that organization and apply specific and beneficial boundaries for the company to flourish within. The purpose of this essay is to describe the Performance Management Plan for Stonefiled Limo Service completed by Atwood and Allen Consulting team.
One short term goal is to obtain a Master degree in Business, and I will work very hard to achieve and overcome my classes and professors’ expectations. After I get my Master’s degree, I will look for a professional job related to my field where I can enhance my skills and knowledge that I will learn through
Consider how you can make heads turn simply by building up a magnificent and great salon plan, that spells S-U-C-C-E-S-S. This may join a brilliant veneer with correspondingly wonderful rooms containing supplementing cutting edge salon furniture and in addition excellence salon embellishments. So how would you approach doing this?
Whether you are hoping to have your hair styled, shaded or trim, you will expect the best administration conveyance without fail. This implies you need to pick a hair salon that can possibly convey administrations past your desires for an upbeat you after each salon visit. Just a superb salon can meet and surpass your desires in polished methodology. What accordingly are the parts of a decent hair salon?
The Army has a very robust performance management system that is trained at our professional education courses and has a dedicated regulation (manual) on the topic. The process of performance management has evolved since I first joined in the mid-80’s to include best practices from the civilian sector as well. Performance management is a life-cycle program that has both formal and informal processes. The formal is, in part, a quarterly counseling between the supervisor and the employee. The counseling is the first step in ensuring minimum communication is occurring. It’s up to each supervisor to make sure the counseling reflects the needs of the employee and team with an ultimate objective of meeting the Army’s strategic vision. The informal
Andre has asked me to look over his existing way of doing business. His questions revolve around contribution margin, fixed costs, and variable costs. His questions are answered in detail. An Excel spreadsheet is included.
In performing my research into possible performance models to leverage as I design a performance management system for this start-up company, I identified three models. Those models are Competency Model, Development Driven Model and Competitive Assessment Model.
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Gorgeous, healthy hair is every woman’s deep desire. Those long, flowy locks need a lot of care and attention. But with the help of Hair care and hair styling products, it’s easy and trouble-free. Make no compromises. Give your hair the best it deserves. Pamper your hair so its natural shine, volume, and natural texture are preserved.
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