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Organizational Behavior Change Project

Satisfactory Essays

McDonalds is an apt example to study the organizational behavior change project. The organization is operating in over 121 countries around the globe and more than 52 million people working Cross all locations in the world. The organization has laid firm grounds of motivating its employees by engaging them in different programs and has maintained its competitiveness. Therefore, we will study McDonald's to gain insight of its organizational structure and current state analysis. McDonald's believes in employee satisfaction and thereby providing excellent customer service. It works with the conviction of always doing right for all the stakeholders be it their customers or the employees. McDonald's is also involved in various community services. It encompasses a vision of being the best employer world wide. McDonald's believes in continuously involving in training and leadership of its staff and the Ray Kroc’s the founder of the organization has been quoted saying that he will invest money in talent. This is the because McDonald's one of the corporate values has ‘people’ as one of the most important pillars. Therefore, training plays an important role in reinforcing the corporate values and cultural binds the employees with a positive image of the organization. Hence, McDonald's not only engages in being dedicated to quality and hygienic food but also in providing best work knowledge to the employees to increase productivity. They are therefore, involved in building

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