Organizational Development and Employee Relations

This chapter introduces the literature works relating to training and development and how it has an impact on employee’s performance. It gives detailed explanation and clear idea on previous works by researchers in organizational politics to help in understanding the background information on which this research is based on. The chapter describes the concepts of training and development and the effects on employee performance and the gap in literature.

A: Employee development helps to maintain a trained, motivated and committed workforce so that they are able to respond to innovation and change. Employees are able to produce goods and services and some goals may initially cause a decrease in profit and because employee development can be costly. Goals for change and innovation may cause conflict depending on how they approach the goal and implement strategies for productivity that can be approached differently by employees. This can also cause conflict, but the best plan can be determined by trial and error. Symptoms of structural deficiency can appear as a result of too many problems and to many decisions related to those problems, if the hierarchy delegates responsibility to the lower levels it still may be insufficient. Different organizational structures need to use innovation to accompany all aspects of decision making, ranging from what the marketing

This is over issues of wages, employment conditions and managerial rights. Therefore, give a rise to industrial relations systems; this is the rules, regulations and institutions that govern the employment relationship.

One group of staff that this affects particularly is sessional lecturers (hourly paid teaching staff). These staff are employed year on year to deliver an agreed number of teaching hours. This group of staff is used to give the university flexibility. Sessional lecturers have commonly been used to cover absences. The impact of this legislation is that sessional staff, who have been with the university for over 4 years, have been offered indefinite contracts, whereas staff that have durations of less than 4 years have not. The impact of this is to cause a poor relationship between employer and employee and as such the number of grievances are on the increase.

As an Organizational Development Practitioner, there are several phases to conduct their job obligations; such as: the consulting phase, and the entry phase. Therefore, both are needed for the OD practitioner to become productive and beneficial for the client (s). The first step to the entry level is to describe the services that will be offered to clients, and inform the clients of the expectations and any potential delays that may occur while exchanging services, and give the clients a survey and to help determine their needs and concerns. Based on the research collected during this phase, and knowing the needs of the clients, sending a brochure so there

Social intelligence has been defined as the ability to understand and manage other people, and to engage in adaptive social interactions like making them to get along with you. Social intelligence entails a person's awareness to a situation and the social dynamics that accompany the situation and the knowledge of the strategies and interaction style, that, he/she can use to achieve the desired objective while dealing with others (Bob, 2008).

Human resources are the most valuable assets of any organization, with the machines, materials and even the money; nothing gets done without man-power. In today’s business climate, businesses are faced with stiff internal and external competition. There are various human resource functions that give an organization a competitive edge, but most scholars argue that human resource functions becomes only operational when training has run through them all. This places training and development as an essential function in the survival of any organization. Increasingly, high performance organizations today are recognizing the need to use best training and development practices to enhance their competitive advantage.

The relationship between employee and organizational development is both focuses on the improvements of the organization. According to DeCenzo and Robbins (2007) organization development refers to the “continuous improvements, diversity, and work process engineering” required for the organization to continue to grow (p.214). The continuous changes within the economy, technology, and the business industry is the reason why employee and organizational development is needed. If the organization decides to change how procedures and processing is conducted, it is important for employees to be trained on the new procedures, process of production, and skills needed to perform the new job requirements. In order for organizations to be

Industrial Relations or Labour Relations is an expression used not only for relationships between employers and Trade Unions, but also for those involving Government with the aim of defining policies, facing labour problems. The concept of industrial relations has a very wide meaning and connotation. In the narrow sense, it means that the employer, employee relationship confines itself to the relationship that emerges out of the day to day association of the management and the labour. In its wider sense, industrial relations include the relationship between an employee and an employer in the course of the running of an industry and may project it to spheres, which may transgress to the areas of quality control, marketing, price fixation

Organizational development or OD as it is widely known is a collection of change methods that try to improve organizational effectiveness and employee well-being. Change especially in a business environment is inevitable. Change can be a hard process with anyone especially when something has worked for you for so long. Organizational change can be difficult for people you’ve been with an organization for years and adapting to something new can be scary. Organizational development with any company is good because anything that can strengthen the employees will strengthen the company.

Organizational development is crucial to building a strong organization. Change in organizational mission, change in the economy, and change of inner structural changes can organizational mission, change in the economy, and change of inner structural changes can necessitate organizational development. When these changes occur, businesses seek outside organizational assistance. According to Jex and Britt (2008), organizational development is the implementation of programs, techniques, and methods that work together to enhance individual performance and organizational improvements. This paper will highlight

In today’s corporate world, there is a learning evolution around employee development in every organization large or small. It is the decision of the organization to transform from traditional to developmental organizations. In my own definition, employee development is encouraging employees to increase knowledge, obtain or acquire new skills and apply new ideas to that of the organization itself and its cultural. Within the book “Beyond The Learning Organization” , There are three type of evolution learning; Traditional, Learning and Developmental. It is how the organization will decide to incorporate development into their own blueprint. Organizations evolve in many different ways based on the core development of its own values and behaviors within the organization using all three evolutions of learning.

‘Industrial relations’ has historically been used as a phrase to describe the importance of establishing healthy relationships between workers and their employers. It gained currency among financial and economic analysts with the rise of the big corporation culture synonymous with the economic boom the United States underwent through the most part of the first half of the twentieth century (with an exception of course to the economic recession of the 1930s more often known as The Great Depression or The Great Slump). The rise of senior executive management, seen as vital to maintaining a burgeoning, expanding company or business enterprise, appeared simultaneously with the birth of the labour force or trade-unionism that came to

•Employer/Employee relations: The quality of the relationship that exists between the firm and its employees; includes the transactional things that go on (grievance procedures, open door policies, etc.)

Organizational development (OD) is an application or process of building a greater level of efficiency within the organization. OD develops the ongoing effort geared for long-term effects. OD works to help management and employees on a variety of levels. Organizational development is perhaps unequaled in its ability to meet any type of organization needs. However, the solutions developed from the role of OD may not be necessarily interchangeable with different organizations (Grant, 2010).