Essay on Papa John’s International, Inc.

785 Words 4 Pages
Introduction Papa John’s International, Inc., is headquartered in Louisville, Kentucky it is the world’s largest pizza chain and considered paramount in the pizza industry. Papa John’s domestic pizzas are made exclusively from a proprietary blend of wheat flour, cheese made from 100% real mozzarella, fresh-packed pizza sauce made from vine-ripened tomatoes (not from concentrate) and a proprietary mix of savory spices, and a choice of high-quality meat (100% beef, pork and chicken with no fillers) and vegetable toppings. However, international ingredients vary to meet customs and tastes. (http://ir.papajohns.com/)
The company operates approximately 3,400 domestic and international pizza restaurants. They have five segments of their
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Papa John’s is not only staying connected to their customer but they are quantifiably checking on the quality of their product by sending in mystery shoppers to rate the service of the store, quality of product and aligning the executive’s bonus from top to bottom to make sure the customer’s experience is rewarded. (http://money.cnn.com) Therefore, they are constantly working to exceed the customer’s expectation, by continuing to deliver high quality products by not adding fillers and ensuring that their pizzas are made with zero trans-fat. In the past, to find out how what the customer liked and disliked a lab was used to try out various products on the customer accompanied with a customer feedback card. Now, with the advancement networking groups, Papa John’s is able to reach out to millions of its customers via email and a nationally networking group like, “Facebook.” SWOT Analysis SWOT is an acronym for Strengths, Weaknesses, Opportunities and Threats that are internal and/or external factors that can directly impact the strategic direction of the company.
A major strength of Papa John’s is that they are able to supply each of their domestic franchisees with fresh

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