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Personal Reflection Of An Interview At James Cook University

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On the 26 May 2017 shortly after 1215pm, I conducted an interview at James Cook University with a person I have never met. The purpose was to demonstrate effective verbal and nonverbal communication, such as listening; questioning and responding techniques.
At the start of the interview I found myself to be quite calm. I introduced myself and asked the interviewee her name, from there I continued to introduce myself as a first year physiotherapy student and explained the purpose of the interview. I informed the client she was under no obligation to answer my question and anything said would remain confidential. I asked for consent, to confirm if the client was comfortable to conduct the interview with myself.
During the body of the interview, I began with broad open questions, as a strategy to allow the client to feel comfortable, and gain a sense of what she enjoyed talking about. This is where nerves started to take effect and time began to prolong, as I felt slightly thrown off and didn’t expect such open responses, disorientating me from my interview questions. I progressed with the interview by continuing with my questions. I also used closed question and prompting verbal cues to explore specifics about the topics at hand.
During the ninth minute I became flustered, as I just asked the client another question. I began to conclude the interview by summarising information the she had presented to me, by recalling details such as where she was born, travelled,

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